OP
tedfred
Senior Member
- Joined
- Apr 29, 2018
- Messages
- 139
- Reaction score
- 41
- Your Mercedes
- 2011 : SLK 200, AMG , R172 Eng' 271.861
- Thread Starter
- Thread starter
- #41
Dear All,
It seems that what ever dealings I have with Mercedes dealers is destined to go wrong.
I bought oil for the car from Mercedes Nottingham, having first e mailed them to ensure what I was buying was correct. Having established the correct oil in a 20 L quantity I decided to buy 5 L version as I just need enough to top up .5 litres every 200 miles. Unfortunately, I purchased 5 Liters of MB 229.51 the advertisement I responded to was about the only one which did not specify whether it was for a Diesel or petrol engine and I of course bought the wrong oil. Strange; it seems I am supposed to know that 229.5 means Petrol and 229.51 means Diesel. Mercedes also it seems do not see the need to differentiate between the two using words like DIESEL and PETROL on the container? However, trying to explain the error ( their error) to the dealer fell on deaf ears and I have to pay the £14 return postage. That brings us to discussions in the post office as to whether engine oil is a flammable substance and therefore can not be handles by the post, half an hour later I successfully manage to convince them that the oil will not explode even though they insist that Google says engine oil burns at a high temperature.
This brings us on to Mercedes in Swansea, where I am told that the engine should never be filled to the full mark on the dip stick, as this will result in an " Overfill" alarm appearing on the dash panel if you were to travel a long distance? It seems that Mercedes only ever fill these engines to the half way mark on the stick? With reference to the oil filter housing identified earlier by Lostkiwi, the Swansea dealer leaves me with an impression I have to use a special tool to fit over the dome of the filter and engage with a large retaining lock ring around its circumference. I am also told that the " Dome " is easily over tightened and damaged??
What is it about these cars, information seems to be like gold dust and is compensate by a saturation of the urban myth and legend. I should quickly add that I am not referring to any information gleaned from this website, this website is where I go to get a true picture of what is fact.
Regards to all
Tedfred
It seems that what ever dealings I have with Mercedes dealers is destined to go wrong.
I bought oil for the car from Mercedes Nottingham, having first e mailed them to ensure what I was buying was correct. Having established the correct oil in a 20 L quantity I decided to buy 5 L version as I just need enough to top up .5 litres every 200 miles. Unfortunately, I purchased 5 Liters of MB 229.51 the advertisement I responded to was about the only one which did not specify whether it was for a Diesel or petrol engine and I of course bought the wrong oil. Strange; it seems I am supposed to know that 229.5 means Petrol and 229.51 means Diesel. Mercedes also it seems do not see the need to differentiate between the two using words like DIESEL and PETROL on the container? However, trying to explain the error ( their error) to the dealer fell on deaf ears and I have to pay the £14 return postage. That brings us to discussions in the post office as to whether engine oil is a flammable substance and therefore can not be handles by the post, half an hour later I successfully manage to convince them that the oil will not explode even though they insist that Google says engine oil burns at a high temperature.
This brings us on to Mercedes in Swansea, where I am told that the engine should never be filled to the full mark on the dip stick, as this will result in an " Overfill" alarm appearing on the dash panel if you were to travel a long distance? It seems that Mercedes only ever fill these engines to the half way mark on the stick? With reference to the oil filter housing identified earlier by Lostkiwi, the Swansea dealer leaves me with an impression I have to use a special tool to fit over the dome of the filter and engage with a large retaining lock ring around its circumference. I am also told that the " Dome " is easily over tightened and damaged??
What is it about these cars, information seems to be like gold dust and is compensate by a saturation of the urban myth and legend. I should quickly add that I am not referring to any information gleaned from this website, this website is where I go to get a true picture of what is fact.
Regards to all
Tedfred