sl500amgsport
Senior Member
Ok my vehicle changed plates in November 2017, I received this letter today:-
Dear
Our Ref: TFL-444772-1528965617
Customer Account Number: N/A
Thank you for your enquiry received on 13 June 2018, regarding Ultra Low Emission ZOne (ULEZ).
Between now and 8 April 2019, when the Ultra Low Emission Zone (ULEZ) is introduced, we are gathering additional
vehicle compliance data and refreshing our database.
The details held on our system are provided from the Driver and Vehicle Licensing Agency (DVLA), however we don't
have a live link to this database and it is updated periodically.
If you can provide us with a copy of your vehicle registration document (V5C), we can confirm the compliance status of
your vehicle.
You can complete an online enquiry form and upload your vehicle registration document at
tfl.gov.uk/modes/driving/ultra-low-emission-zone.
If you have any questions, please visit tfl.gov.uk/modes/driving/ultra-low-emission-zone or call us on 0343 222 2222
(textphone 0207 649 9123 if you have impaired hearing).
Yours sincerely
D. Milton
Contracts & Operations Manager
Transport for London
Seems their Database is not live and at least 7 months old (probably older)!
I replied as follows:-
Many thanks for your email, I am confident that my vehicle is compliant and therefore there is little point in my providing a copy of the V5 document.
As explained over the telephone and admitted in your correspondence your database is not "live with DVLA", this is apparent as my registration to a new vehicle completed in November 2017 (7 months ago), therefore your systems are currently not fit for purpose.
In the event that your systems are not improved by the time they go live in 2019 and I receive a penalty notice, I reserve the right to produce this correspondence as evidence of TFL's ineptitude and will seek a costs order for any time wasted.
I strongly recommend this problem is addressed as soon as possible as currently you are misleading the general public using your number plate checking system.
Kind regards
Mercedes SL500 R231
Dear
Our Ref: TFL-444772-1528965617
Customer Account Number: N/A
Thank you for your enquiry received on 13 June 2018, regarding Ultra Low Emission ZOne (ULEZ).
Between now and 8 April 2019, when the Ultra Low Emission Zone (ULEZ) is introduced, we are gathering additional
vehicle compliance data and refreshing our database.
The details held on our system are provided from the Driver and Vehicle Licensing Agency (DVLA), however we don't
have a live link to this database and it is updated periodically.
If you can provide us with a copy of your vehicle registration document (V5C), we can confirm the compliance status of
your vehicle.
You can complete an online enquiry form and upload your vehicle registration document at
tfl.gov.uk/modes/driving/ultra-low-emission-zone.
If you have any questions, please visit tfl.gov.uk/modes/driving/ultra-low-emission-zone or call us on 0343 222 2222
(textphone 0207 649 9123 if you have impaired hearing).
Yours sincerely
D. Milton
Contracts & Operations Manager
Transport for London
Seems their Database is not live and at least 7 months old (probably older)!
I replied as follows:-
Many thanks for your email, I am confident that my vehicle is compliant and therefore there is little point in my providing a copy of the V5 document.
As explained over the telephone and admitted in your correspondence your database is not "live with DVLA", this is apparent as my registration to a new vehicle completed in November 2017 (7 months ago), therefore your systems are currently not fit for purpose.
In the event that your systems are not improved by the time they go live in 2019 and I receive a penalty notice, I reserve the right to produce this correspondence as evidence of TFL's ineptitude and will seek a costs order for any time wasted.
I strongly recommend this problem is addressed as soon as possible as currently you are misleading the general public using your number plate checking system.
Kind regards
Mercedes SL500 R231