ravi21
New Member
I have a M Class 300 59 plate. The command system developed a problem( reverse camera stopped working) 2 days after I took delivery of the card from the dealership, being a brand new car I was surprised but anyhow thought it is a piece of technology. It was fixed, however since the past 2 years, the command system has broken down 4 times and now it is completely dead. My dealer, tries sorting it, fixes and the problem comes up again.
The dealer this time around says he has been in touch with Germany, I have spoken to the the MB Customer services( apparently the MB does not talk to consumers), they were very rude and finally had to talk to the dealer again.
The dealer has now said they will install a SD card and each time the problem occurs I need to click three buttons at a time. This is what the chaps at Germany have told them i believe.
Wondering if someone could let me know how I should deal with this as a vehicle bought brand new, has had faults in the command which the dealer has been struggling to fix and MB are only saying - talk to dealer.
The dealer this time around says he has been in touch with Germany, I have spoken to the the MB Customer services( apparently the MB does not talk to consumers), they were very rude and finally had to talk to the dealer again.
The dealer has now said they will install a SD card and each time the problem occurs I need to click three buttons at a time. This is what the chaps at Germany have told them i believe.
Wondering if someone could let me know how I should deal with this as a vehicle bought brand new, has had faults in the command which the dealer has been struggling to fix and MB are only saying - talk to dealer.