Monday
Senior Member
- Joined
- Apr 4, 2011
- Messages
- 508
- Reaction score
- 151
- Location
- Surrey
- Your Mercedes
- SL400 2016, CLS350 2020
My C250 is coming up for it service and i knew it would be expensive as its gearbox oil time, but i was incredulous to see that Mercedes garages are now charging £20 to sit in their lounge while they
a) charge me £670 for a A1 service (which in itself is madness)
b) try and sell me new cars
Rant over. i just couldnt believe the cheek of it. i do think its garage specific though
View attachment 40839
Surely its not £20 "to sit in the lounge"? It's £20 to get a fixed appointment that will make it worthwhile to sit in the lounge and wait ie 1-2 hours?
That said, my local dealer group (Sandown) makes no charge to drop and go (and gives me a lift home and back in their bus), no charge for a fixed appointment (approx 1hr 20mins for an A service, in the lounge, free), £20 to collect and return the car to home/office and £20 for a loan car.