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  1. Paul 22

    Paul 22 New Registration

    Messages:
    1
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    1
    Joined:
    Jul 13, 2018
    Your Mercedes:
    C220 sport
    first off hello to every one ...
    After a bit of advice , had the safety recall for my c220 13 reg about rework steering column to do with air bag, had recall done Wednesday mrs took it , I got in it yesterday and steering wheel is off center , wasn’t like it before .... does any one know if steering wheel has to be removed to do this job or what is exactly involved , main dealer is trying to tell me wheels need aligning and it’s nothing they’ve done , it wasn’t like it before it went to them, waiting for them to ring back to get it booked in for them to look at. Don’t trust em to tell me it’s something they’ve done , just want to go there armed with a bit of info .,
    Thanks for any replies Paul.
     
    grahamcol likes this.
  2. ioweddie

    ioweddie Senior Member

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    Joined:
    May 19, 2011
    Location:
    Winford Isle of Wight
    Your Mercedes:
    W205 AMG Sport Line Premier Plus Estate C220d
    Mine was done recently, no problems! Esplanade IOW also a recall for Autobox software update done as well
     
  3. grahamcol

    grahamcol Senior Member

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    Joined:
    Jan 12, 2009
    Location:
    West Midlands
    Your Mercedes:
    2001 SLK230, 2000 C280 V6
    I believe there is a mark on the wheel which should correspond with a mark on the column shaft when the steering wheel is put back. It could be they havent aligned it correctly. If it was ok before then I'd argue they've caused this as it wasn't like it before. Shoddy work and trying to fob you off in my humble opinion.
     
  4. Botus

    Botus Senior Member

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    Joined:
    Jul 29, 2014
    Location:
    UK
    Your Mercedes:
    S500/2010/500
    ask carefully if your Mrs met a kerb on route
    if not and no sign of tyre or wheel damage ask how the air bag work is carried out...
    then ask the person who physically did the work how they did it

    then tell them to sort it
     
  5. LostKiwi

    LostKiwi Senior Member

    Messages:
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    Joined:
    Aug 25, 2006
    Location:
    Midlands / Charente-Maritime
    Your Mercedes:
    '93 500SL-32, '01 W210 Estate E240, 02 R230 SL500 (Malcolm Spec), 04 Smart Roadster Coupe
    In general the wheel is removed to change the airbag. Whilst possible to do without its its a lot more difficult
     

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