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Service history how to get?

Discussion in 'General Mercedes-Benz Related Discussion' started by ianrandom, Dec 10, 2009.

  1. ianrandom

    ianrandom Senior Member

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    Joined:
    Aug 9, 2009
    Location:
    Berks & South Devon.
    Your Mercedes:
    1986 420SE, 1990 420SEC, 1989 2cv6.
    I bought my car from a nice old guy who had lost everything service history related. Is there any way i can get the service history?

    I asked Mercedes Stuttgart when i was getting the build sheet from them, they very politely said the car could have been serviced anywhere so they couldnt help with that.
    My local dealer says there is no central record of such things, so they could only help if it had been serviced there. I get on well with them and they have been really helpful, but i cant believe there isnt a central Mercedes record of such things?

    Does anybody have any suggestions as to how i might be able to get these details? I know it was serviced by Alan Day in Mayfair at one point as there is an old sticker, but this dealer doesnt seem to exist any longer. It was well looked after at one point, so i'd really like to have this info if i can.

    Ps its an '86 W126 420SE.
     
  2. 47p2

    47p2 Senior Member

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    Joined:
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    Location:
    Scotland
    Your Mercedes:
    Slk
    I went to a main Mercedes dealership in Scotland and enquired about the service history of a vehicle I was going to look at in Manchester, they were most helpful and when I arrived to see the vehicle I knew more about it than the vendor
     
  3. television

    television Senior Member

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    Joined:
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    Location:
    Daventry
    Your Mercedes:
    2002 SL500, 216 CL500, all fully loaded
    Interesting that some dealers will give the info, and others will not. When I tried to get info on my car, I was told that the dealer that did the work might give the info, they could not
     
  4. Dave Brooker

    Dave Brooker Senior Member

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    Modern ones are on a database, the old ones tend not to be, if theres no records your dealership can find, then you're going to struggle.
     
  5. 47p2

    47p2 Senior Member

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    Slk
    When I was speaking to the vendor he couldn't believe I knew so much about the vehicle he had owned for 2 years. I was armed with the service history, recalls that had been done, one recall that was still to be done (and he knew about) and I even knew what warranty work had been done.

    Armed with this sort of information makes for a great bargaining tool
     
  6. OP
    ianrandom

    ianrandom Senior Member

    Messages:
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    Joined:
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    Location:
    Berks & South Devon.
    Your Mercedes:
    1986 420SE, 1990 420SEC, 1989 2cv6.
    Hmm i guess that car was a lot newer then? Funny how we hear different things about it.
     
  7. Bolide

    Bolide Senior Member

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    Your Mercedes:
    BMW 525 Diesel Touring
    This chap does get about!

    I believe that Rivervale in Brighton (now Mercedes of Brighton) destroyed all their old service records when taken over by a PLC. That's all the history of all the cars they'd sold till about 2000. They also put a fair proportion of the slow-shifting spares stock in a skip

    Nick Froome
    www.w124.co.uk
     
  8. OP
    ianrandom

    ianrandom Senior Member

    Messages:
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    Joined:
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    Location:
    Berks & South Devon.
    Your Mercedes:
    1986 420SE, 1990 420SEC, 1989 2cv6.
    God, think of all those spares gone to waste :(
     

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