Cgd
Active Member
- Joined
- Oct 21, 2018
- Messages
- 33
- Reaction score
- 13
- Your Mercedes
- C220/16/2.1
hi everyone
I was very happy with my new winter alloys, tyres, break pads and an A service last week. Car was a bit noisier due to the winters but all good
Took car in a long-ish second drive (each of around 120 miles, return) and after 25 minutes got an EML
Phoned dealer and got a no-nonsense priority appointment for the following morning (as I was away)
After 20 minutes the servicing guy comes back and tells me the fault is a NOX sensor Naively I ask if they could replace it there and then
He says the car is just out of warranty by a “couple o months” (going to check this against receipt as it was registered January 2016) and that each sensor is around £300!!!
I naturally gulp, and he says he needs to speak to the duty manager Returns with the news that in principle they’ll cover it under warranty as a gesture of good will, but that the branch manager has to sign it off ok Monday
So far is booked for Thursday, do any of you have similar experiences (as I’ve read some limited info about em online, just a few horror stories but nothing clear (at least to me) on what may be happening)
-what’s the standard warranty when it comes to these sensors?
-I’m told I can carry on driving till Thursday without issues So what do these NOX sensors do and why they matter?!
Thanks in advance!
I was very happy with my new winter alloys, tyres, break pads and an A service last week. Car was a bit noisier due to the winters but all good
Took car in a long-ish second drive (each of around 120 miles, return) and after 25 minutes got an EML
Phoned dealer and got a no-nonsense priority appointment for the following morning (as I was away)
After 20 minutes the servicing guy comes back and tells me the fault is a NOX sensor Naively I ask if they could replace it there and then
He says the car is just out of warranty by a “couple o months” (going to check this against receipt as it was registered January 2016) and that each sensor is around £300!!!
I naturally gulp, and he says he needs to speak to the duty manager Returns with the news that in principle they’ll cover it under warranty as a gesture of good will, but that the branch manager has to sign it off ok Monday
So far is booked for Thursday, do any of you have similar experiences (as I’ve read some limited info about em online, just a few horror stories but nothing clear (at least to me) on what may be happening)
-what’s the standard warranty when it comes to these sensors?
-I’m told I can carry on driving till Thursday without issues So what do these NOX sensors do and why they matter?!
Thanks in advance!