dry run
Senior Member
- Joined
- Aug 1, 2014
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- Location
- Portsmouth
- Website
- kb-boatpark.co.uk
- Your Mercedes
- CLS 350d AMG LIne Premium Plus
Apart from running an E350 Cdi, I have use of my company's Amarok 3l V6 Diesel. Since day one, the Amarok has been plagued with a recurring DPF and limp mode problem. It’s been back to the garage so many times now that we are fast giving up any hope of it ever functioning properly. This week’s fault “oil level too high” and it’s just gone back into limp mode
We have now been told that it is our fault and that we are not driving it correctly. It does lots of short trips, but also plenty of longer trips. but apparently that's not good enough. The dealership has now attached a sticker to our vehicle stating how to force a re-gen (information we already knew and have followed without success). They say that if we fail to follow this instruction, they will not be prepared to rectify any problems under warranty and that we will have to pay for it. In short, they are saying if the problem happens again and we can’t get the light to go out ourselves – they don’t want to know!!
However, when we bought the vehicle (from new) I don’t recall the salesman asking what it was going to be used for and how many times it would do short/long journeys. If they had, we would have told them and they could (if they thought it wasn't suitable) have advised us against buying it. Strangely this is probably the 7th diesel vehicle we have bought new from them, but the first 3l engine?
Incidentally my Merc has a very similar journey profile, is 5 years older, has travelled 50k miles more and is re-mapped and doesn't seem to have any of the problems of the Amarok.
Needless to say, we won’t be buying another one! ☹
We have now been told that it is our fault and that we are not driving it correctly. It does lots of short trips, but also plenty of longer trips. but apparently that's not good enough. The dealership has now attached a sticker to our vehicle stating how to force a re-gen (information we already knew and have followed without success). They say that if we fail to follow this instruction, they will not be prepared to rectify any problems under warranty and that we will have to pay for it. In short, they are saying if the problem happens again and we can’t get the light to go out ourselves – they don’t want to know!!
However, when we bought the vehicle (from new) I don’t recall the salesman asking what it was going to be used for and how many times it would do short/long journeys. If they had, we would have told them and they could (if they thought it wasn't suitable) have advised us against buying it. Strangely this is probably the 7th diesel vehicle we have bought new from them, but the first 3l engine?
Incidentally my Merc has a very similar journey profile, is 5 years older, has travelled 50k miles more and is re-mapped and doesn't seem to have any of the problems of the Amarok.
Needless to say, we won’t be buying another one! ☹