Missing service’s

vtaylor78

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Your Mercedes
E350 CDI Coupe C207 2010 \ SLK 250 R172 2011.
Seen a car on AT, E400 3L petrol, 2017 with 60K miles .
It’s only had 2 services at MB, not sure of details, but how many has it missed ??
 

bertb1

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C220 amp sport 2013
I would of thought 1 unless it’s due


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Blobcat

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Grange Moor
Your Mercedes
R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
Every 15k so should have 4 (or 3 and due 1)
 

BillyBoy

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W213 E400d All Terrain
When I went to PX my E class (2016 plate) at a main dealer, they told me it should have been serviced in July 2019 but hadn't been as there was no entry on the electronic service record. I then decided to show them the receipt from when they had serviced it last July so as to bring out a nice rosey glow in their cheeks.

The moral is just because there is no service record does not mean it has not been serviced.
 

Janchee

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UK
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Ex W213/2016/220D 190
When I went to PX my E class (2016 plate) at a main dealer, they told me it should have been serviced in July 2019 but hadn't been as there was no entry on the electronic service record. I then decided to show them the receipt from when they had serviced it last July so as to bring out a nice rosey glow in their cheeks.

The moral is just because there is no service record does not mean it has not been serviced.

My E class had two services by two different MB dealers. Neither updated the DSB or even the car!


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s5tuart

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2003 R230 SL350
How will omissions like that affect the paint warranty, Mobilo and the like?
If you don’t have paperwork and the database isn’t updated where does one stand.
My car is missing a service. The dealer said they know it’s been done, they just don’t know where!
Are they lying?
 

EmilysDad

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Bury Lancs
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ML350
which goes to show that you can't beat a stamped up service book .... almost
 

BillyBoy

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W213 E400d All Terrain
which goes to show that you can't beat a stamped up service book .... almost
Yup, whilst the dealer might forget to stamp the service book (which I've had a few times) it is immediately obvious to you so you can rectify it. With DSB, it may be the following year or longer before you know it wasn't updated.
 

wrenchmoto2

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c class, 2008, 1.8
Sometimes the dealers forget to stamp the book.
 
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