E220d (oil in brake servo) £5600 bill for repairs

LostKiwi

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Are they doing the same for UK? @LostKiwi
So asked the question of MBUK.
And the answer....

Thank you for holding, the recalls are market specific, so I cannot conform if there will be a recall in the UK, if there is a recall, your retailer will be in touch to advise that there is a recall repair

Somewhat underwhelming response.

When I pointed out it was a safety issue it got no better.

I am unable to comment on this, you would need to speak with your retailer regarding this, or you can get in touch with the Customer Assistance Centre on 0207 660 9993 Monday to Friday from 8am to 6pm

So very helpful. (Not).
 

Blobcat

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So asked the question of MBUK.
And the answer....

Thank you for holding, the recalls are market specific, so I cannot conform if there will be a recall in the UK, if there is a recall, your retailer will be in touch to advise that there is a recall repair

Somewhat underwhelming response.

When I pointed out it was a safety issue it got no better.

I am unable to comment on this, you would need to speak with your retailer regarding this, or you can get in touch with the Customer Assistance Centre on 0207 660 9993 Monday to Friday from 8am to 6pm

So very helpful. (Not).
Hmmmm…

3AA5427D-7D7D-4394-9DDD-D40AF677C0F8.jpeg
So if you were to export your R-Class to Aus it would be included in the recall… but if you leave it here it’s not…o_O
 

LostKiwi

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Blobcat

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LostKiwi

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The corrosion is internal from what believe.
It weakens the connection of the vacuum line to the body of the servo.

There was a similar issue with GLA etc in 2017.
 

Blobcat

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The corrosion is internal from what believe.
It weakens the connection of the vacuum line to the body of the servo.

There was a similar issue with GLA etc in 2017.
05EDEDEC-FFDB-4264-97A1-3CD04515AAAC.jpeg
Visual inspection… so external to my reading of it - they then do some diagnostic (guessing brake pressures) if they look and see bad corrosion
 

LostKiwi

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Well just had a look at mine - no visible corrosion (not that you can see much given where it's hidden) and plastic fittings in to the body of the servo.
 

oigle

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What really pi$$es me off is that my ML270, built in 2003, has just had that issue - hissing etc. Brakes were still working OK. Have paid $900 for the repair including a new booster. Now that is 2003, not 2005 onwards and, as it was fixed by a non-authorised mechanic, I have no recourse to MB for recompense. If only the recall had been sent out a month earlier, I would have had a good chance of getting it fixed free. Grrr. Seems the problem might be wider spread than suggested.
As a pointer, problem first showed up as a whistle, some 10-20 seconds after engine shutdown. That went on for quite a few weeks and then a constant hissing started whilst driving until the brake pedal was depressed, even lightly - it then ceased until pedal was released. It was at this point I decided to get it fixed.

Ian.
 

Jim2

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What really pi$$es me off is that my ML270, built in 2003, has just had that issue - hissing etc. Brakes were still working OK. Have paid $900 for the repair including a new booster. Now that is 2003, not 2005 onwards and, as it was fixed by a non-authorised mechanic, I have no recourse to MB for recompense. If only the recall had been sent out a month earlier, I would have had a good chance of getting it fixed free. Grrr. Seems the problem might be wider spread than suggested.
As a pointer, problem first showed up as a whistle, some 10-20 seconds after engine shutdown. That went on for quite a few weeks and then a constant hissing started whilst driving until the brake pedal was depressed, even lightly - it then ceased until pedal was released. It was at this point I decided to get it fixed.

Ian.
I'd say that you are not the only one that was caught like that..but on the positive side, had you neglected it and had an accident, the outcome could have been much worse.
 

LostKiwi

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What really pi$$es me off is that my ML270, built in 2003, has just had that issue - hissing etc. Brakes were still working OK. Have paid $900 for the repair including a new booster. Now that is 2003, not 2005 onwards and, as it was fixed by a non-authorised mechanic, I have no recourse to MB for recompense. If only the recall had been sent out a month earlier, I would have had a good chance of getting it fixed free. Grrr. Seems the problem might be wider spread than suggested.
As a pointer, problem first showed up as a whistle, some 10-20 seconds after engine shutdown. That went on for quite a few weeks and then a constant hissing started whilst driving until the brake pedal was depressed, even lightly - it then ceased until pedal was released. It was at this point I decided to get it fixed.

Ian.
The recall is only W164 ML and derivatives so it wouldn't have helped.
 
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oigle

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The recall is only W164 ML and derivatives so it wouldn't have helped.
Yeah, I saw that. My thought was that the recall should have covered more models, going by my apparent similar failure. Would have made for an interesting conversation with MB.
 

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