Poor Service Europarts

tonybubble

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Ordered new battery on Wednesday for next day delivery, still no show, emailed customer service yesterday and no reply. :mad:

Disappointing.
 

gizze

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Never heard of them.

Website??
 

gizze

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Oh, EuroCarParts.

There are also loads of europarts out there, so got confused.

If it is Eurocarparts they are quite advanced, they have phones and everything. Maybe give them a call?
 

st4

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Oh, EuroCarParts.

There are also loads of europarts out there, so got confused.

If it is Eurocarparts they are quite advanced, they have phones and everything. Maybe give them a call?

Always best to resolve with the vendor first and only post adverse feedback about a vendor once all possible avenues have been explored.

Just saying;)
 

RUXLEY

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CLS 320 CDI
Ordered new battery on Wednesday for next day delivery, still no show, emailed customer service yesterday and no reply. :mad:

Disappointing.

wow service not upto full steam just after new year :lol: shocking;)
 

huey

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The only problem I had with ECP was yodel, when I rang ECP and explained they were more than helpful:D
 
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tonybubble

tonybubble

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wow service not upto full steam just after new year :lol: shocking;)

For clarification, Wednesday, Thursday and Friday were normal working days.
:lol:
 
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tonybubble

tonybubble

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Oh, EuroCarParts.

There are also loads of europarts out there, so got confused.

If it is Eurocarparts they are quite advanced, they have phones and everything. Maybe give them a call?

Yes they even have emails, but on this occasion chose not to reply.
 
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tonybubble

tonybubble

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There's a bloke on here who looks after the forums they sponsor, if you PM him you might get some results.

Thanks. I also tried PM via another forum, but again did not receive a reply.

On a positive note the battery arrived yesterday and car is now working. :)
 
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rf065

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Oh, EuroCarParts.

There are also loads of europarts out there, so got confused.

If it is Eurocarparts they are quite advanced, they have phones and everything. Maybe give them a call?

I find it usually takes a week for an e-mail reply from most companies, phone calls are usually answered in seconds.

Russ
 
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tonybubble

tonybubble

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I find it usually takes a week for an e-mail reply from most companies, phone calls are usually answered in seconds.

Russ

Well one way or another the issue has been resolved, so probably appropriate to bring this thread to a close.
 

55palfers

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I've ordered two batteries from them - good price and 48 hour delivery.
 


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