Anybody watching this on channel 4 now.
Its proving what most of us already believe about car insurers.
Yes ..... just watched it. Approved body shops just benefit the insurer, none at all to Joe Public, & as suggested on the programme, insurers imply that you HAVE to use them - but you don't. Most insurers just feather their own nest & are crooks.
My insurer said they would apoint me a garage to carry out my work, or if I prefered I could nominate my own repairer.