Steering wheel won’t go up or down

[bertb1]

Hello all
Can anyone please advise
My steering wheel has stop working on the up and down
It’s still working in and out
Is this a simple fix ?
Any advice would be greatly appreciated
Thanks in advance


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[LostKiwi]

Is it manual or electric adjustment?

 

[bertb1]

Hello
Sorry I was in a bit of a rush when I posted this
It’s electric on my c220 amg sport
63 plate
Thanks


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[bertb1]

Hello all
Surely someone must have some info on this
I can’t be the only one this has happened to
Please let me me know any advice before I take it to a garage to be ripped off
Thanks in advance


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[EmilysDad]

Hello all
Surely someone must have some info on this
I can’t be the only one this has happened to
Please let me me know any advice before I take it to a garage to be ripped off
Thanks in advance


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Will it not move if you help it? On a couple of occasions , the column on my car has stuck (it's set to move up & down as I get in the car) but moving it on the stalk has 'cured' it.

 

[bertb1]

Hello
No I’ve tried it just make a click noise and does nothing


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[EmilysDad]

Hello
No I’ve tried it just make a click noise and does nothing
.....

 

[bertb1]

Haha
I take it that means it dead


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[EmilysDad]

Haha
I take it that means it dead
....

It means I don't know and hope it doesn't mean it's going to cost you ££££££s to sort

 

[Blobcat]

I’d look at taking the cowling off from underneath and see what (if anything) is going on. As it’s electrical it could have damaged teeth in the gears

 

[LostKiwi]

Sounds like a dead motor and the click is a relay operating.

 

[bertb1]

Thanks for your input
Can the Motor still be Broken if it goes in and out but not up and down?


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[LostKiwi]

Thanks for your input
Can the Motor still be Broken if it goes in and out but not up and down?


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Different motors as far as I'm aware.

 

[bertb1]

Thanks
I bought extended warranty when I bought the car so
It runs out in February


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[Blobcat]

Fingers crossed it’s covered...

 

[bertb1]

that’s what I’m hoping
Going to ring them o Monday


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[Uncle Benz]

I can’t say for the w204, but on the w203 the up/down motor has a small rubber drive link that has been known to break. It’s possible it is the same design. If you get your ear very close can you hear the faint noise of the motor running when you move the joystick?

i used to replace a lot of these when people had comfort access enabled, and hung on the steering wheel to lift themselves out of the seat while the motor was trying to raise the wheel into comfort access position. The part was cheap, but fitting is a big strip

 

[bertb1]

Hello all
Just a quick update
So I called the extended warranty people and was told I need to take the car for a diagnostics to find the true cause before they would take on the claim or in other words if they would pay out
So I booked it in yesterday with a company called mercaid was told £60. +vat for the diagnostic
Got there and he plugged in and for some reason the ****** thing started to working again
So he reset all the stops on my seats and steering wheel and charged me £50 so all in all it worked out great for a change


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[Uncle Benz]

Good result!

 

[nippa]

Just a follow up with my experience with my 2016 W205 C220 AMG Line Estate.

When selecting up and down I could hear a click but I was never convinced of a mechanical fault given my experience with all of the car's electrical bells and whistles

Initially I went through the menus resetting everything I could.
It started to work again after a restart but I wasn't sure why.

Since then it has failed again and I've found a solution.
To get the adjuster working it seems necessary to reset the driver's seat position and hit the seat memory button. The seat memory button seems key to resetting the steering wheel.

The easy enter/exit mode may also be part of the problem so that was also reset.

I'll let my dealer look at it tomorrow as it's on an extended warranty.