belongabob
Senior Member
- Joined
- Nov 29, 2014
- Messages
- 67
- Reaction score
- 50
- Location
- Berkshire
- Your Mercedes
- 2018 A Class A200 AMG Line Executive
Just a word of caution.
My dear wife passed away in late November, one of the list of tasks to complete was to take her name off of my RAC insurance.
After doing this online through their web portal my premium (monthly) went up by just over £11 pm.
I tried to query this with online chat - obviously it’s not just the increased premium but I didn’t need complications at this time after my loss.
I had to phone them directly to cancel the policy as I had found a more competitive one. Although I finally got the desired result and the agent did the right thing, I could have done without this.
Something to check maybe? Although these circumstances will be rare I wouldn’t want anyone else to have to do this at a time of grieving.
My dear wife passed away in late November, one of the list of tasks to complete was to take her name off of my RAC insurance.
After doing this online through their web portal my premium (monthly) went up by just over £11 pm.
I tried to query this with online chat - obviously it’s not just the increased premium but I didn’t need complications at this time after my loss.
I had to phone them directly to cancel the policy as I had found a more competitive one. Although I finally got the desired result and the agent did the right thing, I could have done without this.
Something to check maybe? Although these circumstances will be rare I wouldn’t want anyone else to have to do this at a time of grieving.