Bought Mercedes, duplicate service book..
- Thread starter Sarakh9
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Sarakh9
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I’m just so worried this is all going to be a big scam and I’ve been robbed of 11k, my entire life’s savings just gone!
I don’t know much about cars and buying them. It was my first time and although I carried out all the necessary steps , I’m still worried.
I don’t know much about cars and buying them. It was my first time and although I carried out all the necessary steps , I’m still worried.
Uncle Benz
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I’ve checked for you now. There is no history on the DSB for that car at all
The last picture is where we go to add a service we have carried out. In the bottom right it shows you the number of services. There is no history for it at all. I’d be ringing the dealer on the stamps next to double check, but I reckon they’ll say they’ve never seen the car. Sorry
The last picture is where we go to add a service we have carried out. In the bottom right it shows you the number of services. There is no history for it at all. I’d be ringing the dealer on the stamps next to double check, but I reckon they’ll say they’ve never seen the car. Sorry
Uncle Benz
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Uncle Benz
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Dunno why the third pic was incomplete. Have posted it again seperately
Blobcat
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Mercedes service stamps always had the name and address of the dealer on them. Not seen just a star and Mercedes stamp in any of the service books I used to have...
There’s also no ticks as to what was done on the service and no name or address of who did it.
With that lack of detail I’d be very dubious about the service history
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Sarakh9
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The car belonged to a finance company. It was on finance when it was then written off and sold to the insurance Approved garage (which is where I bought it from).
I read that finance companies have the service histories and they don’t share them due to the data protection act...
ThinkPad
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That is certainly looking like a fake MB stamp I am afraid...usually they would have dealer name and address and not just a MB logo. As said above that looks a copy stamp bought online....no branch details and no details no what has been done by looks of it...the car has no service history.
Speak to the dealer, ask for a refund, threaten legal action, etc.
Or, if you are happy with the car, spend some money get a full service done and chalk it down to experience.
Speak to the dealer, ask for a refund, threaten legal action, etc.
Or, if you are happy with the car, spend some money get a full service done and chalk it down to experience.
Blobcat
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Why would a finance company devalue a car by not sharing service history???
They’d want to maximise their return and having them serviced to manufacturers schedules is normally part of any agreement.
Sounds like you’re being sold quite a story...
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- #34
Don’t do that, the car isn’t as described as the service history isn’t correct therefore take it back to the dealer for a refund if you’re unhappy.
ThinkPad
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Or perhaps it was a finance company but they chose to service it outside the MB network...this is certainly possible. In which case, just get a service done now for your peace of mind and don't worry about it! Trying to put positive spin on it!
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Sarakh9
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In the advert it said full service history. I could take legal action now right? I did get the dealer to sign a printed copy of the advert and sign printed copies of all our texts where he was confirming everything mentioned in the advert. He stamped and signed them all. So I do have proof. I also have a letter-headed invoice.
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Sarakh9
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How much would a service cost me?
It said in the advert the car is still under warranty until December this year. Does a service be free? I’m so sorry I don’t know anything about cars!
Blobcat
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He would assume...
If it was sold as full service history then sufficient and reasonable proof should be provided to back up the claim.
Take it back for a full refund
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Sarakh9
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I don’t think he will agree to that... and I Gave my suzuki swift in part exchange too which he has probably dismantled by now... even if I drove 2 hours to get there, I probably won’t have a car to get back home... I’ve never used public transport before for such long distances ... this is becoming quite the nightmare.
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