W213: door clicks twice when opening or closing

[anyweb]

hi,
when I bought this car it had this problem and it annoys me every time I open or close the drivers side door, basically you here a loud clicking like as if a metal plate is springing back against another, that clicks twice every time i open or close the door, all the other doors open quietly as you'd expect,

I've looked at the W213 door hinges and they seem to be welded shut so i cannot see what is wrong or how to fix it,
has anyone any ideas about what the issue is and how to fix it ?

cheers
niall

 

[EmilysDad]

check strap? either goosed or needing lubricating

http://www.partsformercedes-benz.com/product_info.php?products_id=4048

 

[anyweb]

i'm not sure, i think its the lower of the two hinges, i'll take some video of it today to show you where the sound is coming from, also i cannot see any way to lubricate it... it's not like previous models

 

[star]

No check strap, look for a small stub of a bolt, poss 6 or 7mm on the hinge and tighten.

 

[anyweb]

really ? can you tell me where in this photo that would be exactly, from holding my finger on the hinges when i open it i believe the clicking is coming from the bottom hinge..

 

[anyweb]

hi @star is the small bolt under the top or bottom hinge ?

 

[anyweb]

omg thank you @star !! I went out and tried with a 7mm and tightened the loose nut there under the bottom hinge (see photo), problem solved !!! no more annoying noise !!! thank you so much !

 

[star]

 

[Paul Black]

Was searching for this and it works a treat cheers

 

[Laois]

omg thank you @star !! I went out and tried with a 7mm and tightened the loose nut there under the bottom hinge (see photo), problem solved !!! no more annoying noise !!! thank you so much !

View attachment 51599

Hi,

I too have recently bought a year old w213 and since receiving it have found the drivers door is making the clicking sound and not always closing at first attempt.

I have seen your solution above to tighten a 7mm nut on the lower hinge. I have tried this but it does not move. I am interested to know how much force you needed to apply to turn the nut? Was there a lot of resistance or very little?
I am afraid of ringing the nut or threads and very interested to know of your experience and force required.

Unfortunately with current Covid-19 restrictions it is not easy to get to MB dealer for them to take a look.

Many thanks!

 

[anyweb]

mine was loose and didn't need much force at all to tighten. are you sure the clicking noise i reported is coming from your lower hinge

 

[Laois]

Hm, thank you for confirming. The click in mine is not so loud so difficult to tell where it comes from. I feel the two pops more so. I have a 2017 that opens smoothly. Thanks anyway, perhaps I will need to wait to get access to the dealership.

 

[anyweb]

what i did was to put my finger tips on the lower hinge while moving the door open/close to see if i could feel the click, that was how i narrowed it down to the lower hinge, have you verified that ? the 7mm nut is below the line of sight of the hinge, so at first glance you won't see it (it's under the hinge from memory)

 

[DavidAshbourne]

omg thank you @star !! I went out and tried with a 7mm and tightened the loose nut there under the bottom hinge (see photo), problem solved !!! no more annoying noise !!! thank you so much !

View attachment 51599

Just joined this forum to find an answer to this problem and it worked like a charm. 7mm socket, tightened both bolts and no noise. Perfect! One more note though, on my E200 D there is a black plastic cap over the bolt head that looks exactly like the bolt. Don’t be fooled, it comes off easily.

 

[chathumac]

In my case the 7mm bolt was tight but still the sound was coming, my technician loosen the bolt a bit and got me to slightly lift the door and tighten the bolt and the sound is gone.

 

[Benz17]

Had the same issue with my driver side door today, did a google search, and this thread popped up, did as suggested, and job done, forums are such useful places, saves going to dealers/indy’s, when something so simple can be done by yourself.

Big thanks to star, and anyweb.

 

[Frazerlee]

I had the same problem and it was driving me insane. I thought it was going to be a new hinge.
Massive thanks to both anyweb and star!!!!!
You've made me a happy chap now!

 

[mioba]

I had the same problem and it was driving me insane. I thought it was going to be a new hinge.
Massive thanks to both anyweb and star!!!!!
You've made me a happy chap now!

welcome to the forum, stick around. lots of knowledge here

 

[bikedon]

Just purchased a 2018 E300 and dealer delivered with that noise. This thread was awesome. Much easier to pull out a 7mm socket and tighten the lower bolt in 30 seconds compared to taking back to the dealer to repair. Thank you

 

[LostKiwi]

He's a good bloke is our Ian (@star).