180 clk cylinder head £4,000 is this right..help x

[justgot2run]

Hi Guys can you please help,
My engine management lights came on after a few hours stuck in traffic on Friday and i have took the car to S.G Mercedes and they said i need a new cylinder head ??.The car was only at the garage half an hour.When the diagnosis came to the desk the guy said it would cost me £4,000 to fix i nearly fainted but then he said if i paid £1,600 S.G would pay the other £2,400??? i find this very fishy.Also the car was worse on the drive home and they did not even turn the lights off on the dash
It is a 53 c180 compressor auto.
Can you please let me know if they are being fair as i think i am being ripped off for being a single lady on her own.
please help and advise
Gill xx

 

[Blobcat]

Hi & Welcome,

Which SG? I was in Swansea yesterday

 

[Dave's E55 AMG]

Did they say what was wrong with the head i.e. cracked or warped etc..

 

[justgot2run]

Cardiff,sorry it is a c180 compressor

 

[justgot2run]

Just said needs new cylinder head 1?

 

[Dave's E55 AMG]

I'd ask for a written report and then go for a second opinion.

 

[justgot2run]

Thanks Dave,Where do you sugest? another Merc Dealer?

 

[Blobcat]

You could try these people for a 2nd opinion http://www.stuttgartgarage.co.uk/ They will be a lot cheaper than the dealer for labour.
However as it is just out warranty I would say that this fault has not just occurred it started whilst in warranty and you expect as a good and loyal customer that this will be covered under the warranty. If no joy write to MB UK head office in Milton Keynes.

 

[Dave's E55 AMG]

What are the symptons apart from the management light?

 

[justgot2run]

the car now seems to judder but only since i took it in although i live only bout 2 miles away from garage i didnt think it would get home? wot you think.
Bobcat your a star also x

 

[television]

Something not right here, can you ask them whats wrong with the head as I have never heard of one going


Malcolm

 

[Dave's E55 AMG]

Are you losing coolant or oil?

 

[Dave's E55 AMG]

Something not right here, can you ask them whats wrong with the head as I have never heard of one going


Malcolm

I agree Malcolm very odd.

 

[Dave's E55 AMG]

And Blobcat gets a kiss

 

[Blobcat]

And Blobcat gets a kiss

Your getting as bad as Malcolm around the ladies

 

[justgot2run]

sorry dave x there.not loosing anything oil etc.what do you think then guys wot should i do

 

[Dave's E55 AMG]

Been on Blobcat's link, he wouldn't give you a bum steer, so they would be worth trying. I'd still get a report from the MB dealer you went to then you could let us have more info on here.

Thanks for the X

 

[television]

Just looked it up,there are no known head problems on this car,and we have not had one here during this last 18 months.

Malcolm

 

[Blobcat]

As it is a 53 reg, when was it first registered?
I'm still of the opinion to push the warranty button.

 

[television]

thinking on this,they let the lady drive it home,so it cant be water in the oil.

Malcolm