2007 S500 MP3/Radio not working most of the time - repair options ?

[John Lewis]

Hi,


I've owned a 2007 S500 for the last five years. Over the last few months, the MP3/Radio has packed up and now only rarely comes on intermittently. It was working fine before. The GPS is fine, so it's just the MP3/Radio unit.

I spoke to the garage who services the car for me and they told me it would cost of the order of £2,000 to replace the entire unit with a new one which is not an option for me.

Are there any good specialist radio repairers out there that are able to repair at a reasonable cost rather than replace the unit ?

Regards,
John

 

[Blobcat]

Hello and welcome

Is it the original Mercedes head unit or an aftermarket one?

 

[alexanderfoti]

If your FM stations list dissappear, it's likely the amplifier in the boot that has failed. A few places offer repair services (BBA Reman) etc but most of them say they can fix it then either it does work, or the repair only lasts a few months.

 

[John Lewis]

Hi Blobcat. It's original.

 

[Botus]

(whilst link isn't your specific model) if the nav works but there's no sound from any source the reason is identical read this thread

 

[RhodieBill]

Might be cheaper to just buy another car.....

 

[isohail72]

I have a same problem with my car, only option without wasting time, send your amplifier to BBA REMAN and if they cant fix buy used from ebay, i have purchased from ebay with 1 year warranty, £660 included postage from Germany, will be delivered tomorrow. New is £2150 from Mercedes with vat.

 

[John Lewis]

Thanks Botus, The thread looks interesting.

 

[John Lewis]

I have a same problem with my car, only option without wasting time, send your amplifier to BBA REMAN and if they cant fix buy used from ebay, i have purchased from ebay with 1 year warranty, £660 included postage from Germany, will be delivered tomorrow. New is £2150 from Mercedes with vat.

If I wanted to buy a replacement unit, do I have to get an exact match on the part number ?

Looking at my unit it is described as "Model No. BE 7021" with a aprt number of "A 221 870 15 89".

I've also seen some parts for sale on e-Bay where the label says "Model No. BE 7021", but the part number is "A 221 870 17 89".

Is there a website guide on the Internet where I can check as to what part numbers are compatiable and interchangable for when it comes to replacing one of these units ?

 

[alexanderfoti]

As long as its BE 7021 it will work. EPC can tell you, but it's a dealer/mechanic tool only.

 

[isohail72]

Alexander is correct, i can send you link on ebay i got from him and it come with 1 year warranty, seller in Germany, its working great, total cost £672 including postage

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[alexanderfoti]

Alexander is correct, i can send you link on ebay i got from him and it come with 1 year warranty, seller in Germany, its working great, total cost £672 including postage

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Thats a good price, with a warranty!

 

[isohail72]

264201611562 item number on ebay, i bought this, by making offer.

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[John Lewis]

Looks clean and apparently there are nine left to sell.

But there's still a risk I could spend £600 odd plus fitting only to discover that it doesn't work.

How much should I expect to have one fitted ?

 

[John Lewis]

The Google Translate of the eBay listing also appears to suggest that the price is based of the buyer sending in their old unit as part exchange, which seems a bit odd.

 

[isohail72]

No. You dint need to send your old amplifier, give me your ebay id i will send him so you can offer him same price

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[alexanderfoti]

Looks clean and apparently there are nine left to sell.

But there's still a risk I could spend £600 odd plus fitting only to discover that it doesn't work.

How much should I expect to have one fitted ?

30 minutes labour - at us, £37.50

 

[isohail72]

I have done myself.

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[Botus]

30 minutes labour - at us, £37.50

that's cheap !