Just gave the car in for it's 3 year service, everything else is fine but they have told me that both the internal seals in the rear shock absorbers have failed and that the shock absorbers are leaking.
This seems a little odd as the car just went in for some warantee work in May where I told them there was a noise emanating from the rear suspension area of the car that was making a creaking sound, the rear demister weren't working and were replaced, also the rear brakes were squealing which was rectified somehow.
The car has been sparsely used since then due to lots of travelling, probably <750 miles. The roads near where I live are very good and the car is used mostly for going to and from the supermarket.
Before I even asked how much it cost they said that it was an almost unheard of problem and that they are contacting mercedes for a goodwill gesture, they said that tomorrow they will know how much mercedes will be willing to contribute towards the total cost of repair which is £1040 (my warantee ran out in May this year)
How would both sides of the suspension come to be damaged at the same time under very light usage of the car, from the experience of a mechanic friend of mine he said it is usually one side that leaks due to the car being driven over a large pothole but having both at the same time on a very new and cherished car is baffling.
From my very limited knowledge and some searches on the net it seems that the suspension on Mercedes is very strong and from the two we have owned previously, a 97 E class and a D reg E class before that, both being the sole cars in the household and used to do everything and lasted over 100,000 miles with no suspension issues whatsoever.
So is this an issue on the airmatic suspension generation of cars, or could something have been improperly put back when they repaired the rear of the car for the warantee work that was carried out in May ? Also I was surprised they had contacted Mercedes so quickly to ask them to contribute to the work, sounded like they were a bit over keen, is it protocol for them to contact Mercedes?
This seems a little odd as the car just went in for some warantee work in May where I told them there was a noise emanating from the rear suspension area of the car that was making a creaking sound, the rear demister weren't working and were replaced, also the rear brakes were squealing which was rectified somehow.
The car has been sparsely used since then due to lots of travelling, probably <750 miles. The roads near where I live are very good and the car is used mostly for going to and from the supermarket.
Before I even asked how much it cost they said that it was an almost unheard of problem and that they are contacting mercedes for a goodwill gesture, they said that tomorrow they will know how much mercedes will be willing to contribute towards the total cost of repair which is £1040 (my warantee ran out in May this year)
How would both sides of the suspension come to be damaged at the same time under very light usage of the car, from the experience of a mechanic friend of mine he said it is usually one side that leaks due to the car being driven over a large pothole but having both at the same time on a very new and cherished car is baffling.
From my very limited knowledge and some searches on the net it seems that the suspension on Mercedes is very strong and from the two we have owned previously, a 97 E class and a D reg E class before that, both being the sole cars in the household and used to do everything and lasted over 100,000 miles with no suspension issues whatsoever.
So is this an issue on the airmatic suspension generation of cars, or could something have been improperly put back when they repaired the rear of the car for the warantee work that was carried out in May ? Also I was surprised they had contacted Mercedes so quickly to ask them to contribute to the work, sounded like they were a bit over keen, is it protocol for them to contact Mercedes?