A220 AMG 2014 Auto gear box problem.

JO03 3VS

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Hi I'm new to this forum and hoping I've posted in the right area.

Have a problem that started yesterday, When pulling away in 1st the car seems to have a lul and is not changing gear quick enough then after a few seconds corrects itself and flies forward, mainly 1st, 2nd and third and then the other gears arnt too bad. On driving up a steep hill the car wouldnt change down from 7th so had to crawl up and I also have no use of the manual paddles to chenge gear with these are not working at all. Had no warning lights or error codes on my journey home last night, but on starting the car up this morning I now have engine management light come on. Any ideas, praying this is not an expensive repair.
 

LostKiwi

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Plenty of things it could be but a session with STAR will pinpoint it quickly especially now you have an EML.
 
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JO03 3VS

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Plenty of things it could be but a session with STAR will pinpoint it quickly especially now you have an EML.
Sorry totally new to this can you explain to me what is STAR ?
 

LostKiwi

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Sorry totally new to this can you explain to me what is STAR ?
STAR is the mercedes dealer level diagnostics program that can interrogate all the electronics in the car.
You don't have to use a dealer to have a STAR session - many independents also use it and frankly I would avoid dealers due to the high labour costs.
If you tell us where you are we can probably suggest a reputable independent specialist reasonably nearby to you.
 
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JO03 3VS

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STAR is the mercedes dealer level diagnostics program that can interrogate all the electronics in the car.
You don't have to use a dealer to have a STAR session - many independents also use it and frankly I would avoid dealers due to the high labour costs.
If you tell us where you are we can probably suggest a reputable independent specialist reasonably nearby to you.
I live in South West Wales, in Pembrokeshire. Post code SA70 8NA
 

LostKiwi

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I live in South West Wales, in Pembrokeshire. Post code SA70 8NA
Hmmm that might be more of a problem to find one we are familiar with!
There is a finder facility on the site - maybe take a look in there.
http://mercedesspecialistfinder.co.uk/

Just be aware that the list there isn't necessarily of specialist we know well.
The nearest of those I can think of is Avantgarde in Cleveden near Bristol which is a fair trek for you but he is very highly recommended.
 
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JO03 3VS

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Hmmm that might be more of a problem to find one we are familiar with!
There is a finder facility on the site - maybe take a look in there.
http://mercedesspecialistfinder.co.uk/

Just be aware that the list there isn't necessarily of specialist we know well.
The nearest of those I can think of is Avantgarde in Cleveden near Bristol which is a fair trek for you but he is very highly recommended.
Thank you for that, I think I may have to stay local as I don't have the time to travel to bristol and a bit worried about driving the car that distance as it is. Thank you for your advise though, really handy forum.
 

LostKiwi

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Thank you for that, I think I may have to stay local as I don't have the time to travel to bristol and a bit worried about driving the car that distance as it is. Thank you for your advise though, really handy forum.
If you find someone with STAR and get the codes post them up - folks on here can then advise.
 
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JO03 3VS

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Can I ask what is the average price of a service. Have just been quoted £667 for my next service due with my local mercedes garage which I'm guessing is a full service and £141 diagnostics and thats before any problems are found.
 

Wighty

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Can I ask what is the average price of a service. Have just been quoted £667 for my next service due with my local mercedes garage which I'm guessing is a full service and £141 diagnostics and thats before any problems are found.
Sounds like the ideal time to ring Steve at Avangarde Merc :D
 

John Laidlaw

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Although not much closer, there is http://www.stuttgartgarage.co.uk/contact.html in Pontypridd, no personal experience with them
There was talk of a guy called Kerian Phelan out your way but I’m not sure if he’s still operating?
Edit: when I googled I found an Obituary for Kerian Phelan :(
 

LostKiwi

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'93 500SL-32, '01 W210 Estate E240, 02 R230 SL500 (Malcolm Spec), 04 Smart Roadster Coupe
Can I ask what is the average price of a service. Have just been quoted £667 for my next service due with my local mercedes garage which I'm guessing is a full service and £141 diagnostics and thats before any problems are found.
That sounds steep to me.
 

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