adblue system problems and mercedes main dealer loyalty

[spoonerh]

Took my mercedes in for a engine check light main dealer they checked at a cost of £192
phoned me said I needed an adblue injector £902 I said go ahead even though I was shocked
at the price I canceled when they said the £192 would be added to that , I have spent £17000
with them in the last 3 years and told no discount I will not use the rip off dealer again.
Also when I own my car how can mercedes tell me my car will not work in 500 miles
is that legal in 50 years of driving no car company has ever told me I can't drive my
car no matter what state its in although the government have after my mot

 

[Botus]

every road user operating a motorised vehicle has a a legal obligation to drive an insured, roadworthy vehicle that's meeting emission standards

you need to give more details about the car, its engine, mileage, age etc. and it may be very helpful to forearm yourself with info about Merc tractors and their illegal emissions from build, and the dodgy goings on where they try to make you pay, to make it meet their legal responsibilities

as for customer loyalty - it never existed, a few played a game pretending - now they don't need to bother - so very few companies today bother to hide they never cared


this whole thread should get you better informed than any merc dealership is

Xentry Diagnostics Value 751 - Factor for adaption of component 'NOx sensor upstream of SCR catalytic converter'

Hi: This is my first post, so here's a bit of background on me and what I know first. Sorry it's a bit long-winded. I have a late 2014 CLS 350 Bluetec (the facelift version) that I maintain myself as I have decent garage facilities, tools, and also Xentry diagnostics 2021. I have been having...

forums.mercedesclub.org.uk

 

[rf065]

Also when I own my car how can mercedes tell me my car will not work in 500 miles
is that legal in 50 years of driving no car company has ever told me I can't drive my
car no matter what state its in although the government have after my mot

Firstly, it's not Mercedes telling you that, it's the EU.
They set the limits and terms that manufactures must adhere to ( Euro 6 ) and they stipulated that the check engine light should come on or 500 mile countdown to force anyone with an Adblue problem to get it fixed.
What the EU did not design though, was the crap, unreliable system that Mercedes have developed that charges eye watering costs to fix and is not fit for purpose. Do yourself a favour and go to one of the remappers who will delete the Adblue system and save you many thousands over the time you intend to keep the car.

 

[DSK]

Is the injector made of real gold to be fitted whilst you get a lap dance!

I would get an independent specialist to do it, drain and fill with fresh Adblue and add a bottle of anti crystallisation additive.


Sent from my iPhone using Tapatalk

 

[spoonerh]

The dosing module urea injector has been replaced now which appeared to be the problem
its sad that mercedes just seem to not care , about this so called EU 500 mile countdown
1 we are not in the EU also do all diesel cars with adblue have have this system as my
daughters Range Rover just went into limp mode to me its just one big con to get more
money from you the adblue system is not fit for purpose , makes you wonder how the
main dealers will screw you with electric cars

 

[malcolm E53 AMG]

The dosing module urea injector has been replaced now which appeared to be the problem
its sad that mercedes just seem to not care , about this so called EU 500 mile countdown
1 we are not in the EU also do all diesel cars with adblue have have this system as my
daughters Range Rover just went into limp mode to me its just one big con to get more
money from you the adblue system is not fit for purpose , makes you wonder how the
main dealers will screw you with electric cars

Couldn’t agree more, you can blame the EU, motoring journalists and our own (post Brexit) government for this, the system isn’t fit for use and is a potential nightmare for diesel owners. I don’t put the blame for introducing this emission system on the manufacturer mainly because they were following an EU mandated timetable and obviously it’s nigh on impossible to get redress/compensation from them or the real culprits the EU. I‘m all for clean air who wouldn’t be but when I read the EU6 regulations on ADBLUE cars I decided to not go near one and only buy petrol from then on.

 

[ajlsl600]

Ain't hindsight a great thing and ain't the EU run by toxxers.

 

[Blobcat]

Ain't hindsight a great thing and ain't the EU run by toxxers.

The road to hell is paved with good intentions

 

[Larkone]

The road to hell is paved with good intentions

Just watch out for the potholes

 

[NJS5]

Spoonerh - Welcome; sorry to hear of your problems.

As has already been suggested to help you we need more details about the car, its engine, mileage, age etc..

It would also be helpful if you completed your profile with your location, as it could be that we can recommend a cracking "indy" who would give you better service for much less money.

Good luck.

NJSS

 

[ajlsl600]

What would be rear handy is info on in range sensors for most or specific motors. I will hook up xentry if nice weather tomorrow. But even icarsoft provides values, it just to interpret what is in and wot is not in range, ieto forsee (HO HO) an imminent or slowly failing devise.
Other diagnostic equipment I have used gives that information. Maybe exentry does???

 

[spoonerh]

The cars a 2015 172 slk 2.2 engine
My wife's car ,it's strange every time she's taken the car to an independent she's always been given false info like your brake discs and pads need changing when there was a slight noise from them
They were only 50 percent worn

 

[Larkone]

@spoonerh Was that an MB independent or just a general independent garage? There are indys on here that people can recommend that have a good reputation and are trusted. I would not hesitate to recommend the guy I use - I am always pleasantly surprised at his bills as I always expect them to be higher based on past experience with garages.

Put the vehicles details and general location in your details - see mine left - it does help when you ask questions about your car.

 

[NJS5]

Larkone - dead right.

A Mercedes (only) independent recommended here will be, IMHO, much better than an MB dealer.

 

[spoonerh]

I am in GT Manchester I had a price of a Mercedes independent for a 9 speed auto box £490 Inc vat strangely Merc did it for £420 Inc vat I was told Merc could get the parts cheaper so I am confused will just repair and service myself when I can

 

[Botus]

we could start at the beginning -

tractors cause more health issues = win
encourage sales of dangerous vehicles to damage more people's health = done
allow many to puke out much more filth than we are led to believe = even greater health issues
allow manu to offer pathetic fix that doesn't really work so the pollution carries on for much longer = even greater health issues
idiots make short cuts removing essential emission system components = even greater health issues
other idiots refuse to get the legal updates on their car because they read fantasy stories on forums = even greater health issues
they keep your pension = double bubble, theft and global warming fix in place

 

[rf065]

we could start at the beginning -

tractors cause more health issues = win
encourage sales of dangerous vehicles to damage more people's health = done
allow many to puke out much more filth than we are led to believe = even greater health issues
allow manu to offer pathetic fix that doesn't really work so the pollution carries on for much longer = even greater health issues
idiots make short cuts removing essential emission system components = even greater health issues
other idiots refuse to get the legal updates on their car because they read fantasty stories on foums = even greater health issues
they keep your pension = double bubble, theft and global warming fix in place

Sometimes you come across as an intelligent person, and at other times like some conspiracy theorist who thinks like Donald Trump.
The only certainty is that you have never had an Adblue car and never had to face the financial ruin that comes with them.

 

[spoonerh]

This adblue system has me very worried
There's someone on here with the same car that's spent well over £5000 trying to fix,surely there are better ways than a chemical that turns to crystals when to cold or to old or not circulated enough ,can send all these rockets to the moon but can't sort out a simple thing like this

 

[Snake Charmer]

Do other manufacturers have the same Adblue problems? I do not recall anyone I know with modern Diesels bitching about their systems. I would be looking into the possibility of using other manufacturers components.

 

[spoonerh]

Do other manufacturers have the same Adblue problems? I do not recall anyone I know with modern Diesels batching about their systems. I would be looking into the possibility of using other manufacturers components.

You would think mercedes would have a good system just seems to be a money making racket there should be a 10 year warranty on the system , next car for me is a Kia or mg who give 7 year warranty