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markuk2009
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- #21
Sorry, I did not mention but previous owner was actually a member of staff of MB at Milton Keynes.
thats what iI was thinking!
If I was you I would certainly bring to the attention MB UK customer services, Im sure they would be horrified how this dealer is tarnishing they name.
You must be joking ,don’t live in a fantasy world thinking that Mercedes customer services are righteous or do anything other than stand right behind a set of rules that allow damaged cars to be handed on to the public even as new, never mind as approved used . From reports I have had Mercedes Benz Direct (owned by Mercedes) are the worst offenders as I have heard of numerous problems with purchases from them being damaged cars repaired and resold.
It makes you wonder if Mercedes Benz Direct was specifically set up to launder and deal with damaged cars that independent (main dealer) Mercedes dealers where scared of touching.
The Germans have a funny arrogance that they can carry out repairs to their cars to top quality approved standards ,that they are as good as new and we should accept them as perfect. I would think that that ethos has been exported from Germany and is prevalent through Mercedes Bens UK operation . But who the hell wants to buy a pre damaged car!
They know every trick in the book to know what they can and cannot get away with and when caught out sometimes play the game fairly and do what’s right but even then they do no more than minimal to sort it.
Don’t be under any illusion that they are all goody goody and it’s a rouge dealer with this particular cars problem. This is how it is and you have got to watch them ! and very closely at that.
Not sticking up for the dealer, but they do buy in on faith,
What people must realise is that I and probably everyother dealer doesn't want to sell cars with known problems or such like but these things do happen and when they do it's probably the 1st time the dealer has heard about it.
Unless of course they are related to Arthur Daley :lol::lol:
As much as I test drive,thoroughly check over,HPI and MOTinfo check I have to put my faith in the customers who part exchange their vehicles exactly like they put their faith in me.However it's amazing what customers wont tell you and what usually happens is that any faults are usually found by the new owner who then puts blame squarely on me(the dealer).
What people must realise is that I and probably everyother dealer doesn't want to sell cars with known problems or such like but these things do happen and when they do it's probably the 1st time the dealer has heard about it.