shortshooter
New Member
Hi.
I have a problem.
My gearbox was slipping between (I think) 3rd and 4th gear.
I took the car, E320 CDI, to my local MB dealer.
They told me it was the Electronic Gear Selection Module.
I Paid £460 + Vat + Labour = £670.
Part no (I think) A 030 545 20 32.
Afterwards the problem was still there,exactly the same, and they could not get the car in until another 4 days.
On re-inspection they told me it was an oil seal on the gearbox leaking oil onto a multiplug.
When I asked the Mechanic if the old control Unit (which I kept, just in case)could now be replaced, I was told yes but I would have to confirm with the manager.
The next day the team Manager rang to tell me that oil had contaminated the Control Unit so it couldn't be used.
Obviously I wasn't amused so I went in and saw the Service Manager.
I was now told that they would try the old Control Unit, to check if it was damaged, after the oil leak was fixed and multi-plug replaced.
I am still waiting after 9 days (back order apparently) for this.
I still have the old Unit, which is covered in oil and raises another question,
how did they not realise there was an oil leak when they swapped the part and put the new one in?
And gave me the car back!
Am I being given the runaround?
Please help.
Thanks.
Jon.
P.S. Does anyone know if this Control Unit can actually be reached by oil leeking from the gearbox.
I am under the impression that it is located under the drivers side of the dashboard!
I have a problem.
My gearbox was slipping between (I think) 3rd and 4th gear.
I took the car, E320 CDI, to my local MB dealer.
They told me it was the Electronic Gear Selection Module.
I Paid £460 + Vat + Labour = £670.
Part no (I think) A 030 545 20 32.
Afterwards the problem was still there,exactly the same, and they could not get the car in until another 4 days.
On re-inspection they told me it was an oil seal on the gearbox leaking oil onto a multiplug.
When I asked the Mechanic if the old control Unit (which I kept, just in case)could now be replaced, I was told yes but I would have to confirm with the manager.
The next day the team Manager rang to tell me that oil had contaminated the Control Unit so it couldn't be used.
Obviously I wasn't amused so I went in and saw the Service Manager.
I was now told that they would try the old Control Unit, to check if it was damaged, after the oil leak was fixed and multi-plug replaced.
I am still waiting after 9 days (back order apparently) for this.
I still have the old Unit, which is covered in oil and raises another question,
how did they not realise there was an oil leak when they swapped the part and put the new one in?
And gave me the car back!
Am I being given the runaround?
Please help.
Thanks.
Jon.
P.S. Does anyone know if this Control Unit can actually be reached by oil leeking from the gearbox.
I am under the impression that it is located under the drivers side of the dashboard!