I recently used Harpenden Auto Services. When I got the car back the geometrics and steering wheel were all out of line and the steering was pulling to the left (perfect when it went in to them!).
MB said that the track rods had probably been played with when they shouldn't have been and advised a realignment at anything up to 3hrs labour!
Harpenden Auto Services promised to call me back, but I still haven't heard anything after a week, and several messages left! They obviously don't want to correct their errors!
I therefore wouldn't recommend them to anyone thinking of using an independent!
MB said that the track rods had probably been played with when they shouldn't have been and advised a realignment at anything up to 3hrs labour!
Harpenden Auto Services promised to call me back, but I still haven't heard anything after a week, and several messages left! They obviously don't want to correct their errors!
I therefore wouldn't recommend them to anyone thinking of using an independent!