Bluetooth Telephone not working through speakers

[olepompey]

My previous Nokia worked fine through Bluetooth in my 2009 SLK. Its the basic audio20 with no cradle.
I've registered my new Samsung and its recognised and when I use it - it works BUT I can't hear the ringing nor the voice through the speakers.
If I pick my mobile up, It makes the call ok but picking the phone up defeats the whole object of the Bluetooth
I've tried deauthorising and registering again with the same results.
Any ideas ?

 

[andy@pcd-ltd]

Which model samsung are you using

If it is the galaxy s3 it looks like its not on the compatibility list yet

 

[olepompey]

No its the Galaxy Ace and its registered ok by the car and it makes the call. You just can't hear it dialling or hear the recipient unless you put the mobile to your ear !
Thanks

 

[alec2]

Check the volume setting for bluetooth through the radio. It is separate from the radio setting.

Alec

 

[Alfie]

My previous Nokia worked fine through Bluetooth in my 2009 SLK. Its the basic audio20 with no cradle.
I've registered my new Samsung and its recognised and when I use it - it works BUT I can't hear the ringing nor the voice through the speakers.
If I pick my mobile up, It makes the call ok but picking the phone up defeats the whole object of the Bluetooth
I've tried deauthorising and registering again with the same results.
Any ideas ?

I suspect this is a phone issue. It is the phone that routes the call across to the car. We see lots of problems with Samsung phones and bluetooth i'm afraid. They account for more bluetooth problems than all the other phone makes put together, that we see in the shop

As a first step, make sure the phone has the latest firmware on it.

 

[cpagates]

I'm having similar issues with my galaxy S4. It goes through the pairing ok, accepts the pairing code then radio volume goes off for a second then it says not connected! its quite annoying.

 

[Wirral_guy]

No its the Galaxy Ace and its registered ok by the car and it makes the call. You just can't hear it dialling or hear the recipient unless you put the mobile to your ear !
Thanks

On your phone, go into the settings, Bluetooth and pick the car bluetooth. To the right should be a cog icon. Touch that and it should show what the connection is set up for. It may be that it is set for media audio only and not call audio.

Not sure how to fix it but that should give an idea of if that is the issue.

Dave