Merc1234merc
New Member
- Joined
- Jan 8, 2022
- Messages
- 2
- Reaction score
- 0
- Your Mercedes
- C350e 2016
Hi. I’m new to this group and I hope someone can help me out please.
My c350e keeps showing the Red Battery sign + See Owners Manual.
It’s been consistently like that for the last 2 months now and I can’t use the Hybrid motor.
Last week, it started saying 12V battery critical on the MercedesMe App. Sometimes it wouldn’t start or go into drive or reverse.
I changed the big battery located in the boot (not hybrid battery). I thought this would solve all the problems but it didn’t. The red sign is still showing saying See Owners Manual.
Today, a mechanic plugged it into a machine and it came up with error code shown in the picture.
Can someone please help me out please because I’m lost for words and Mercedes Garage is fully booked for the next 2 months where I’m from.
I appreciate any help and I’m going to thank you in advance.
Thank you so much!
My c350e keeps showing the Red Battery sign + See Owners Manual.
It’s been consistently like that for the last 2 months now and I can’t use the Hybrid motor.
Last week, it started saying 12V battery critical on the MercedesMe App. Sometimes it wouldn’t start or go into drive or reverse.
I changed the big battery located in the boot (not hybrid battery). I thought this would solve all the problems but it didn’t. The red sign is still showing saying See Owners Manual.
Today, a mechanic plugged it into a machine and it came up with error code shown in the picture.
Can someone please help me out please because I’m lost for words and Mercedes Garage is fully booked for the next 2 months where I’m from.
I appreciate any help and I’m going to thank you in advance.
Thank you so much!
