Command and Battery Drain

Joanne Maunder

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Joined
Sep 18, 2019
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Your Mercedes
GL500 2007
Hi
I have a GL500 2007 but the command system has started playing up. Basically it is draining the battery so even if I leave the car for 5 minutes when I get back the battery is completely flat.
Removing the fuse works but that is a real pain. Also, sometimes the command console freezes and none of the buttons work then it will just randomly start working again. Even if I turn command off it still drains the battery, the fuse has to be removed.
Any ideas anyone or is it time for a new radio?

Thank you
Jo

Oh I took it to Mercedes Northampton and they told me nothing was wrong with it. But there clearly is...
 

Alfie

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Location
Surrey/Cotswolds
Website
www.comand.co.uk
Your Mercedes
A150 manual, smart forTwo, W205 AMG line premium plus.
Hi
I have a GL500 2007 but the command system has started playing up. Basically it is draining the battery so even if I leave the car for 5 minutes when I get back the battery is completely flat.
Removing the fuse works but that is a real pain. Also, sometimes the command console freezes and none of the buttons work then it will just randomly start working again. Even if I turn command off it still drains the battery, the fuse has to be removed.
Any ideas anyone or is it time for a new radio?

Thank you
Jo

Oh I took it to Mercedes Northampton and they told me nothing was wrong with it. But there clearly is...

This is a common issue on the pre model year 2009 ML/GL/R class.

The parts to repair the PSU inside the unit are not available so im afraid its time to remove it and replace it.

NTG 2.5 comand is a great upgrade. Mercedes will want circa £3,000 for a replacement NTG2 comand. Ridiculous.
 
OP
J

Joanne Maunder

New Member
Joined
Sep 18, 2019
Messages
2
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0
Your Mercedes
GL500 2007
  • Thread Starter
  • Thread starter
  • #3
Oh bum, thought that may be the case but thank you for confirming this :)
Where can I buy the ntg 2.5 ?
£3000 omg, that’s just ridiculous...
 


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