Dodgy sales tactics????

[Shambolic]

My mother phoned me on wednesday night from a rather large Honda dealer near Paisley(not giving anything away here now )and was in discussions about changing her 5yr old Honda jazz,
She advised me of the offer for her car and the discount for the nearly new Jazz. £5K for hers and the year old Jazz with 1000 miles for 10500.
I was online at the time and told her this was not the best deal as I found a lot better within 30 secs on the computer.
I told her to hang fire and I would go out with her on Thurs night to have a look around the other dealer and do a bit of research first.
My mother came round on Thurs afternoon to show me the figures the guy had quoted her(she hadnt seen the car yet as it was coming from another dealership) I was amazed to see it was an actual order form and they had took a £100 deposit!!!!!
I queried my mother on this and she had been told at the time that this was only so the car could be brought from the other dealers and she wasnt tied in.
But it was a ****** order form for the car.
I went back to the dealer with my mother and after a nice but firm discussion on the finer points of underhand sales tactics, the order form was destroyed and my mothers "deposit " was returned.
My mother is a trusting sort of auld soul and she took the dealer at his word.
Shw is now the proud owner of a Brand new Jazz 1.4dsi se in the colour she liked and she saved £500 quid over the second hand pre-registered one!!
But more to the point the dealer we eventually bought from were a lot friendlier and there was no pressure or dodgy sales tactics used!!

Just had to get that off my chest that in this day and age there are still some of these sharp operators out there trying to take advantage of older trusting people out there.
Did he not realise this would turn round and bite him in the bum???:evil: :evil: :evil: :evil:

 

[BarryG]

Nice one
If the salesman had tried to continue it. I assume more than his bum would have been bitten.

 

[jberks]

Sadly that's what they do.
I do have some sympathy for them They are under heavy targets and the old rule applies. You can be as nice as pie, honest, trustworthy and reliable, but chances are the lying conniving git at the next desk will be the one that gets the order, and in most cases, the customer will go away happy anyway.

Its rather like the big expose' of Barclays Bank's underhand selling tactics this week. Yes it's underhand, yes it's probably illegal, but if they were honest and told customers at the outset that they were calling to sell them something they probably didn't need, how often would they get past the first sentence, let alone get an order!?

The world is full of nice but poor people. We all have to be a git at some level to earn the bacon, however much we dislike doing it. If I were less scrupilous and less honest, I'd be much wealthier, but at the end of the day, you have to live with yourself.

I don't excuse their behaviour, but I do understand it. Sadly, honesty rarely closes the deal in this world.

 

[stumpy]

As well as owning a BMW, I used to be an Estate Agent. There I've said it - flame suit on. But my point is that I witnessed plenty of examples of underhand tactics and was put under pressure to do the same. Well, I was brung up proper like, and couldn't do it so I left after 6 months. Trust no-one.

 

[Hibbo]

My mother phoned me on wednesday night from a rather large Honda dealer near Paisley(not giving anything away here now )and was in discussions about changing her 5yr old Honda jazz,
She advised me of the offer for her car and the discount for the nearly new Jazz. £5K for hers and the year old Jazz with 1000 miles for 10500.
I was online at the time and told her this was not the best deal as I found a lot better within 30 secs on the computer.
I told her to hang fire and I would go out with her on Thurs night to have a look around the other dealer and do a bit of research first.
My mother came round on Thurs afternoon to show me the figures the guy had quoted her(she hadnt seen the car yet as it was coming from another dealership) I was amazed to see it was an actual order form and they had took a £100 deposit!!!!!
I queried my mother on this and she had been told at the time that this was only so the car could be brought from the other dealers and she wasnt tied in.
But it was a ****** order form for the car.
I went back to the dealer with my mother and after a nice but firm discussion on the finer points of underhand sales tactics, the order form was destroyed and my mothers "deposit " was returned.
My mother is a trusting sort of auld soul and she took the dealer at his word.
Shw is now the proud owner of a Brand new Jazz 1.4dsi se in the colour she liked and she saved £500 quid over the second hand pre-registered one!!
But more to the point the dealer we eventually bought from were a lot friendlier and there was no pressure or dodgy sales tactics used!!

Just had to get that off my chest that in this day and age there are still some of these sharp operators out there trying to take advantage of older trusting people out there.
Did he not realise this would turn round and bite him in the bum??? :evil: :evil:

Absolute despicable scum

Name them on here and write to all the local papers and so the same.

Scum. :evil: :evil: :evil:

 

[Rory]

I was amazed to see it was an actual order form and they had took a £100 deposit!!!!!
I queried my mother on this and she had been told at the time that this was only so the car could be brought from the other dealers and she wasnt tied in.
But it was a ****** order form for the car.

Had Mum signed the order form?

I was asked to pay £250 over the phone by MB Direct before I set off the view a car so that they would hold it for me. But they didn't process the transaction - I guess it was just the salesman testing if I was serious.

Shw is now the proud owner of a Brand new Jazz 1.4dsi se in the colour she liked and she saved £500 quid over the second hand pre-registered one!!

Is that £500 quid better including the p/x? If you got the he new one for £10K then that's a very good deal for a Jazz. (Assuming you got the 'right' p/x deal, of course).

 

[MercAl]

That's actually quite frightening!
Wonder how many times they get away with that trick?
Out of curiosity...did the Honda dealer have anything to do with a 'mythical bird'?

 

[OmniCognateNeutronRangler]

As well as owning a BMW, I used to be an Estate Agent. There I've said it - flame suit on. But my point is that I witnessed plenty of examples of underhand tactics and was put under pressure to do the same. Well, I was brung up proper like, and couldn't do it so I left after 6 months. Trust no-one.

Nooooooooooo Stumpy. Nooooooooooooooooooooooooooooooooooooooo

(ps, I used to own a BMW too)

 

[television]

MB in Croydon had an SL advertised and I dropped in to see it, Oh said the snotty little salesman "it belongs to a friend of the boss, if I would care to leave a £4k deposit will get it in for you to see"

Malcolm

 

[johnmc]

Hi,
I'm sure I've already related the story about how the Ford dealer in Bathgate was selling me a Galaxy, and at the same time trying to sell my trade in Spacewagon to another client. He kept wandering off to talk to the boss (usual sales nonsense) but in this case he was working out numbers with the other folks wanting to buy my car!

Sales would be great if it wasn't for salesmen.

John

 

[Shambolic]

That's actually quite frightening!
Wonder how many times they get away with that trick?
Out of curiosity...did the Honda dealer have anything to do with a 'mythical bird'?

You guessed it almost as bad as that other Knight of the realm who sold my mate a Clk that he kept for day and returned it as it was gubbed(technical term there) and the traffic police were at his door 3 weeks later as he was the registered keeper (they had sent of new nwer details on v5 to dvla) the car was cloned and was not the vehicle he had bought
From the biggest dealer in Scotland no less!!!

 

[Shambolic]

Had Mum signed the order form?

I was asked to pay £250 over the phone by MB Direct before I set off the view a car so that they would hold it for me. But they didn't process the transaction - I guess it was just the salesman testing if I was serious.


Is that £500 quid better including the p/x? If you got the he new one for £10K then that's a very good deal for a Jazz. (Assuming you got the 'right' p/x deal, of course).

She got £4600 for px rather than £5k but still won overall as it would have worked out roughly the same for the second hand model, the first dealer were trying to get her to buy a new car as well at £11.5K.
She picks it up on thurs and to be honest even if it was a worse deal my mother feels better as the salesman explained everything to her, in fact they didnt even want to deal until my mum had sorted out the other paperwork as she could have ended up with 2 cars!!