'Scuse me whilst I have a bit of a rant ... and maybe shed a tear or two!
I've just had my 2004 C class serviced (B) by Mercedes and was expecting it to be quite high as it was previously serviced by my Company and they've had a variety of garages maintain the fleet over the years. This was the first service with me as the owner. I guess I was thinking £600 - £800 inclusive. WRONG! Try £1300!!!
I was so stunned I left the garage without checking, or querying the bill. I am now just going through it with a view to discussing it with them tomorrow and can't make head nor tail of it. I've had everything done bar a new body (and heaven know's I need one, even if the car doesn't!).
They have charged me £62.00 to take it for a test drive!!! What?!
I've been charged for rear brake pads - no problem there. Then they've also charged me for brake rotors; 2 x brake cleaner; 2 x brake discs; brake shoe; sender unit; fastener; oh and let's not for the brake paste. Then we move onto V belt; fuel filter; air filter clean; and fuel hose. Then comes the service along with a washer; battery set; seal ring; combi filter; oil filter; oil; oil filler cap; and brake fluid.
The best bit was that I've just had it MoT'd and they missed a bit of play on the offside track rod.
Does this stuff sound reasonable after 4 years of servicing and maintenance by mainly non Mercedes garages?
I've just had my 2004 C class serviced (B) by Mercedes and was expecting it to be quite high as it was previously serviced by my Company and they've had a variety of garages maintain the fleet over the years. This was the first service with me as the owner. I guess I was thinking £600 - £800 inclusive. WRONG! Try £1300!!!
I was so stunned I left the garage without checking, or querying the bill. I am now just going through it with a view to discussing it with them tomorrow and can't make head nor tail of it. I've had everything done bar a new body (and heaven know's I need one, even if the car doesn't!).
They have charged me £62.00 to take it for a test drive!!! What?!
I've been charged for rear brake pads - no problem there. Then they've also charged me for brake rotors; 2 x brake cleaner; 2 x brake discs; brake shoe; sender unit; fastener; oh and let's not for the brake paste. Then we move onto V belt; fuel filter; air filter clean; and fuel hose. Then comes the service along with a washer; battery set; seal ring; combi filter; oil filter; oil; oil filler cap; and brake fluid.
The best bit was that I've just had it MoT'd and they missed a bit of play on the offside track rod.
Does this stuff sound reasonable after 4 years of servicing and maintenance by mainly non Mercedes garages?