E220d (oil in brake servo) £5600 bill for repairs

malcolm210

Senior Member
Joined
Aug 21, 2005
Messages
5,212
Reaction score
2,096
I like the KIA warranty but unfortunately not the cars!

Sorry to hear this and again as above don’t give up on getting a contribution from MB this shouldn’t happen to a 3 year old car with 37k miles on the clock whatever happened to ’the best or nothing’ I’d expect this from a LADA (remember them) not a premium German brand
 

rf065

Senior Member
Joined
May 30, 2007
Messages
2,972
Reaction score
438
Location
Grossbritannien
Your Mercedes
SLC300 - C250d Estate 4 Matic & Z900rs
I read yesterday that Motor Easy have listed the least reliable cars in the UK over 3 years old, and Mercedes have 4 models in the bottom 10!
As I write this, both of mine are with Mercedes not long out of warranty, the C250 (34,000 miles) has a Nox sensor problem and the intelligent LED headlight DRL has stopped working.
The SLC (10,000 miles) has the blind spot assist not working and the intelligent LED headlight pointing to the sky.
Currently looking at something in the region of £5000 to fix both unless Mercedes step up to the plate.
After having a CLK that rusted after 4 years, resprayed, then rusted again at 6 years old and resprayed again, I fear my next cars will be anything but Mercedes.
 
Last edited:

alexanderfoti

MBO Forum Supporter
Authorised Forum Supporter
Joined
Mar 25, 2010
Messages
13,498
Reaction score
3,652
Location
Tonbridge
Your Mercedes
W221 S65 AMG - W204 C63 AMG + Various other MB's
^It's hard to argue with that. Especially the rust comment....
 

malcolm210

Senior Member
Joined
Aug 21, 2005
Messages
5,212
Reaction score
2,096
I read yesterday that Motor Easy have listed the least reliable cars in the UK over 3 years old, and Mercedes have 4 models in the bottom 10!
As I write this, both of mine are with Mercedes not long out of warranty, the C250 (34,000 miles) has a Nox sensor problem and the intelligent LED headlight DRL has stopped working.
The SLC (10,000 miles) has the blind spot assist not working and the intelligent LED headlight pointing to the sky.
Currently looking at something in the region of £5000 to fix both unless Mercedes step up to the plate.
After having a CLK that rusted after 4 years, resprayed, then rusted again at 6 years old and resprayed again, I fear my next cars will be anything but Mercedes.
Yep - totally agree the MB badge is appearing on a premium brand car with not so premium parts - I’m slowing losing my appetite to own a S213 I might as well keep the S212 and spend money on that. It has intelligent lighting (which I really like) but not the cursed DRL in the headlight.
 

grahamcol

Senior Member
Joined
Jan 12, 2009
Messages
1,664
Reaction score
438
Location
West Midlands
Your Mercedes
2001 SLK230, 2007 CLK220 CDI
I hate to say this on a Mercedes forum but l've been considering very seriously a Jaguar Xe. I test drove a 3 year old one last week, 12kmiles and l have to say l was very impressed. I had a tough decision to make and it took me days, but I've decided to stick with my CLK for now. I came very close though and l might be tempted to revisit this again soon.
 

Wighty

Senior Member
Joined
Aug 4, 2016
Messages
11,526
Reaction score
9,045
Location
Sunny Essex
Your Mercedes
W211/E320cdi/2009 and CLK200k 2009
I hate to say this on a Mercedes forum but l've been considering very seriously a Jaguar Xe. I test drove a 3 year old one last week, 12kmiles and l have to say l was very impressed. I had a tough decision to make and it took me days, but I've decided to stick with my CLK for now. I came very close though and l might be tempted to revisit this again soon.
The trouble is you also hear about Jaguar owners complaining about reliability as well .
BMW anyone :cool:
 

Manc Rick

Senior Member
Joined
Jul 7, 2020
Messages
111
Reaction score
87
Location
Manchester
Your Mercedes
W213 E220 Premium +, 2017 with OM654.
Any tell take signs, places to look for early signs of this? Where is the vacuum pump located and brake servo on the 654?

Is it a slow leak or all or nothing?
 

alexanderfoti

MBO Forum Supporter
Authorised Forum Supporter
Joined
Mar 25, 2010
Messages
13,498
Reaction score
3,652
Location
Tonbridge
Your Mercedes
W221 S65 AMG - W204 C63 AMG + Various other MB's
Any tell take signs, places to look for early signs of this? Where is the vacuum pump located and brake servo on the 654?

Is it a slow leak or all or nothing?
Vac pump is integrated into the engine oil pump, that lives in the engine sump. Brake servo is in the usual place!

All or nothing, I would not be concerned and suspect these are isolated.
 

moj91

Senior Member
Joined
Jul 12, 2013
Messages
390
Reaction score
81
Location
Northamptonshire
Your Mercedes
W213 E400d-T, W204 C250CDI-T, W220 S320CDI (AMG Kit), W168 A170CDI, W210&W124 OM606...
I've just found this thread and i am in the same situation, however under warranty thankfully.
When i was researching my new car, i was sent in the direction of this problem being voiced on a german forum, which having checked in on there again, the numbers are quickly growing. This issue was supposedly only affecting the OM656 6cyl engines, but now more and more OM654's are seeing it.

Same issue on my E400d, 2020, not even 12k miles. Requires engine out etc. Brakes began to fail as the engine entered limp mode. Regardless of if they fix it, i'm concerned that they will rush the job or that the damage caused by the oil contamination will cause further issues down the line.

I'd be going for Mercedes through court, no doubt in the OP's situation.

I'm going to write up my own thread - and i've just been sent an article for a 800,000+ car recall on OM654/656 engines noting a fire risk with 'no fix available'.
 

KatherineMerc

New Member
Joined
Oct 18, 2021
Messages
8
Reaction score
3
Your Mercedes
190D / 1988 / 2.5 litre
I had taken the car to a MB specialist who was actually having his lunch when I turned up
He stopped his lunch and got straight into the car pulled it into the workshop and spent the next 30 minutes on my car
Diagnosed the fault as the internal seal gone in the oil/vac pump as well as confirming the fault by plugging in his computer
Said “Sorry mate this is gonna cost you big time”
No charge from him for the fault finding and he advised I take it to the dealers as it was too much for him to take on as he was fully booked for the next 6 weeks or so
Dealers charged me £174 to diagnose a fault that I told them about
MB have rejected a goodwill payment according to the dealer
I’m going to try and contact them directly and push this as far as I can but it’s nearly impossible to get hold of the right people in MB UK I keep getting directed to the same line no matter what number I ring

Have to say this has sickened me to my core and actually making me look towards another brand once this concern is fixed and I get rid of the car, I’m concerned that this could happen again a couple of years down the line
The only saving grace is some parts are not available and the dealers have given me a brand new GLA 200d to use for as long as my car is in for repair, which could be quite some time.
But it’s still a hefty chunk of cash to pay out for such a young vehicle
I would take to Twitter - or ask for the Complaints Office or the Press Office at Mercedes HQ. Make as much public noise as possible, saying that Mercedes should recall that model. See what happens. Good luck.
 

Jim2

Senior Member
Joined
Jan 18, 2018
Messages
1,817
Reaction score
1,518
Your Mercedes
1st Merc 2010 E Class W212 2.1 CDI. 2nd Merc 2014 E Class W212 220 CDI
My knowledge doesn’t extend to that depth buddy :rolleyes: (see my signature)
Blessed indeed are those whose peace and tranquility is not disturbed by the horrors generated by BMW N47 engines!!! During a major brainstorm involving accountants and engineers, they replaced modernised / improved (allegedly) a perfectly good well proven engine, the M47,with the N47. They transferred all the timing gear from the front, where it was very accessible, to the rear, between the transmission and engine where it was basically inaccessible. They did this on the premise that it was designed for the life of the vehicle ( shades of MB automatics) This combined with the accountants input of cheap plastic tensioners, sealed its fate. It was not uncommon to be driving along any road,motorway etc. And without warning..the aforementioned chain would jump a tooth or two, and BANG...engine gone, kaput, end of story. Problem was, all power driven functions, brakes, steering etc. went with it, which caused many to wish that they had carried some spare underwear as standard emergency kit.
 

Manc Rick

Senior Member
Joined
Jul 7, 2020
Messages
111
Reaction score
87
Location
Manchester
Your Mercedes
W213 E220 Premium +, 2017 with OM654.
Blessed indeed are those whose peace and tranquility is not disturbed by the horrors generated by BMW N47 engines!!! During a major brainstorm involving accountants and engineers, they replaced modernised / improved (allegedly) a perfectly good well proven engine, the M47,with the N47. They transferred all the timing gear from the front, where it was very accessible, to the rear, between the transmission and engine where it was basically inaccessible. They did this on the premise that it was designed for the life of the vehicle ( shades of MB automatics) This combined with the accountants input of cheap plastic tensioners, sealed its fate. It was not uncommon to be driving along any road,motorway etc. And without warning..the aforementioned chain would jump a tooth or two, and BANG...engine gone, kaput, end of story. Problem was, all power driven functions, brakes, steering etc. went with it, which caused many to wish that they had carried some spare underwear as standard emergency kit.
Still many out there. An acquaintance of mine has a 520d which decided to pack in on the motorway just before Christmas. Timing chain. N47 engine. £800 to fix and they got off lightly!
 

Jim2

Senior Member
Joined
Jan 18, 2018
Messages
1,817
Reaction score
1,518
Your Mercedes
1st Merc 2010 E Class W212 2.1 CDI. 2nd Merc 2014 E Class W212 220 CDI
N20 and N26 aren't without their issues either....
No they were not..swirl flaps ( amongst other things) gave a lot of trouble too. But the N47 was in a class all of its own. And despite supposedly fixing the problem in 2011, it was still appearing in 2014, and later but not as often.
 

Wighty

Senior Member
Joined
Aug 4, 2016
Messages
11,526
Reaction score
9,045
Location
Sunny Essex
Your Mercedes
W211/E320cdi/2009 and CLK200k 2009
Blessed indeed are those whose peace and tranquility is not disturbed by the horrors generated by BMW N47 engines!!! During a major brainstorm involving accountants and engineers, they replaced modernised / improved (allegedly) a perfectly good well proven engine, the M47,with the N47. They transferred all the timing gear from the front, where it was very accessible, to the rear, between the transmission and engine where it was basically inaccessible. They did this on the premise that it was designed for the life of the vehicle ( shades of MB automatics) This combined with the accountants input of cheap plastic tensioners, sealed its fate. It was not uncommon to be driving along any road,motorway etc. And without warning..the aforementioned chain would jump a tooth or two, and BANG...engine gone, kaput, end of story. Problem was, all power driven functions, brakes, steering etc. went with it, which caused many to wish that they had carried some spare underwear as standard emergency kit.
Blessed are the simpletons for they will inherit something ? I think ?:rolleyes:
 

Jim2

Senior Member
Joined
Jan 18, 2018
Messages
1,817
Reaction score
1,518
Your Mercedes
1st Merc 2010 E Class W212 2.1 CDI. 2nd Merc 2014 E Class W212 220 CDI
Blessed are the simpletons for they will inherit something ? I think ?:rolleyes:
As long as it's not something powered with the N47 engine, it will be fine...:D
 


With Turo, you can book and drive any Mercedes you want, wherever you want it, from local hosts across the UK, US, Canada, and Germany. Test drive cars you otherwise might never get a chance to try, or hire something interesting for your next holiday:
www.turo.com
Top Bottom