markerussell
New Registration
- Joined
- Dec 9, 2009
- Messages
- 1
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I have just put my E320 estate into the garage because it developed a small shudder around 1500 rev's and got worse with more people in the car.
The MB garage has been great and have always been. But the problem appears to be with the Torque Convertor and needs replacing, they contacted the warranty company (not mercedes) and they have refused to change it they say it is wear and tear. Now the car has only done 106k which for MB is nothing. Other cars i have had have done more than this and had nothing wrong with the gearbox mechanics. Does the Warrany company have a point it is W&T as the MB garage belief it is not and should be covered by the warranty.
Any views would be welcome!
The MB garage has been great and have always been. But the problem appears to be with the Torque Convertor and needs replacing, they contacted the warranty company (not mercedes) and they have refused to change it they say it is wear and tear. Now the car has only done 106k which for MB is nothing. Other cars i have had have done more than this and had nothing wrong with the gearbox mechanics. Does the Warrany company have a point it is W&T as the MB garage belief it is not and should be covered by the warranty.
Any views would be welcome!