Electric smart car 2013

[HackySac]

My mother and I recently bought a used 2013 electric smart car that appears to have all its parts in tact but We are getting a malfunction message when we plug it in to charge. I hope we didn't but a broken car can anyone help up?

 

[HackySac]

My Mother and I bought a used 2013 e-drive smart car and we are getting a malfunction message when we try to charge the car is there someone who can help?

 

[LostKiwi]

If you bought from a dealer I'd be going back to them.
Under the Consumer Act 2015 you have protection from faults for 6 months.

 

[HackySac]

If you bought from a dealer I'd be going back to them.
Under the Consumer Act 2015 you have protection from faults for 6 months.

It was a used car lot called Hollywood Motors....

 

[LostKiwi]

It was a used car lot called Hollywood Motors....

I'd be speaking to them and reminding them of their obligations under the Consumer Act 2015.

 

[Blobcat]

I'd be speaking to them and reminding them of their obligations under the Consumer Act 2015.

Not sure how valid that is in the good old “you esse of ay”, although I expect they have something similar. Either that or a good few lawyers…

 

[LostKiwi]

Not sure how valid that is in the good old “you esse of ay”, although I expect they have something similar. Either that or a good few lawyers…

Is it USA or Wirral?

Hollywood MotorsHollywood Motors

hollywoodmotors.co.uk

 

[Blobcat]

Is it USA or Wirral?

Hollywood MotorsHollywood Motors

hollywoodmotors.co.uk

Do you know the way to San Jose?

(As that is where the OP is from…)

 

[LostKiwi]

Do you know the way to San Jose?

(As that is where the OP is from…)

Can't see that on a mobile even when turned sideways.

 

[HackySac]

I'm in Santa Barbara California, and I have to say that building electric cars in this fashion is a major mistake. I myself have worked on electric carts from the 80s all the way through the early 2000s and electric mobility really is not that complex. It only requires about 6 main parts to make an electric cart work and what Mercedes has done is over complicate the car so badly that it wont even be sold in the U.S anymore. And its due to reasons just like this is why, not the only reason but why would someone want a car where if 1 part like a sensor wire gets cut it renders the entire car non operable? Its total stupidity to spend this kind of work building a car that will not tell the owner what its malfunction is. If it was Mercedes plan all along to build this car just to have it fail then disregard this message, but if Mercedes wants to sell cars and lots of them then there is a very simple way to do so with electric mobility. If you ever herd of the Ford T-model car that was built in the early 20th century then you should understand this proposal. What needs to be done is the exact same thing that Ford did with his T-Model during that time but in our time. What needs to be done with an electric car is remove and the cars over complex/non essentials (I'm guessing there are hundreds if not thousands of them)parts and build a car with only the basic needs for electric mobility. As per usual then have an assembly line start building them and sell them for a price of 5-8 thousand U.S Federal Reserve Note Dollars and start selling them! Also making the car so that the common buyer can identify any issue with the car and if can be fixed by the owner then create a simple way for the car owner to do so! If parts are needed I'm sure any buyer would happily buy them if they can replace them themselves and not need to take/tow the car to the dealer just to be told "Your cars broken time to buy another one" witch is completely unacceptable! Who ever builds a simple basic reliable electric car and puts them on the market for a reasonable price thats under 10k you then see the same exact thing that happened in the early 20th century with Fords T-Model car. He had so many people that wanted the car at such high demand that he could not produce cars fast enough to fill that demand. So I ask Mercedes , Why build a car thats doomed to fail just to set a price tag that a majority of the population cannot afford to buy? Or be fixed by the buyer with a less complex system to understand by the operator? If its do to reputation or lack of will to make cheaper cars or whatever, building a car like this thats not fixable by its owner and complicating the heck out of it so its doomed to fail is a mistake. If Mercedes wants sales and not unhappy unsatisfied customers then do what Ford did with his T-Model and you'll soon see that the demand for such a car will be so high that Mercedes will end up with the same problem that Ford had, they would not be able to build the cars fast enough to fill the sales demand! There are millions of people and potential buys that want such a car but no car company is even considering doing so. I do not know how many smart car sales that Mercedes has for this car but I'm sure it would not even compare to the sales if this kind of action was taken. Also selling a car for 5-8 thousand dollars is not a mistake when you are selling MILLIONS of THEM! 5-8 thousand price tag multiplied by 1 million sales is 5-8 BILLION DOLLARS! and 1 million sales is an understatement is such a car was available on the Market. So I ask Mercedes why sell a car and make maybe a few million dollars then have the sales drop to nothing and have the car fail when there is potential to make BILLIONS of dollars in sales by making a cheap, reliable, easy to fix non complicated electric car that just about anyone in the world could afford to buy? Some day there will be a car like this to buy on the market and who ever does build it is the one who will have created a never ending car selling machine gold mined that will make them billions and leave the rest of the car makers (Including Tesla) in the dust in car sales. But again if Mercedes had no intention to make sales and wanted this "Smart" car to fail then disregard this message until the time comes good luck....

Paul

 

[Wearsafoxhat]

Feel better now …..Paul


Sent from my iPad using Tapatalk

 

[HackySac]

Feel better now …..Paul


Sent from my iPad using Tapatalk

Not really not until this car I just bought starts working and the "Malfunction" message is gone.....

 

[Wearsafoxhat]

As said above, I would take it back, Hollywood cars or not.. not sure on sales laws in the US but would assume that they are tougher than here.


Sent from my iPad using Tapatalk

 

[Blobcat]

I'm in Santa Barbara California, and I have to say that building electric cars in this fashion is a major mistake. I myself have worked on electric carts from the 80s all the way through the early 2000s and electric mobility really is not that complex. It only requires about 6 main parts to make an electric cart work and what Mercedes has done is over complicate the car so badly that it wont even be sold in the U.S anymore. And its due to reasons just like this is why, not the only reason but why would someone want a car where if 1 part like a sensor wire gets cut it renders the entire car non operable? Its total stupidity to spend this kind of work building a car that will not tell the owner what its malfunction is. If it was Mercedes plan all along to build this car just to have it fail then disregard this message, but if Mercedes wants to sell cars and lots of them then there is a very simple way to do so with electric mobility. If you ever herd of the Ford T-model car that was built in the early 20th century then you should understand this proposal. What needs to be done is the exact same thing that Ford did with his T-Model during that time but in our time. What needs to be done with an electric car is remove and the cars over complex/non essentials (I'm guessing there are hundreds if not thousands of them)parts and build a car with only the basic needs for electric mobility. As per usual then have an assembly line start building them and sell them for a price of 5-8 thousand U.S Federal Reserve Note Dollars and start selling them! Also making the car so that the common buyer can identify any issue with the car and if can be fixed by the owner then create a simple way for the car owner to do so! If parts are needed I'm sure any buyer would happily buy them if they can replace them themselves and not need to take/tow the car to the dealer just to be told "Your cars broken time to buy another one" witch is completely unacceptable! Who ever builds a simple basic reliable electric car and puts them on the market for a reasonable price thats under 10k you then see the same exact thing that happened in the early 20th century with Fords T-Model car. He had so many people that wanted the car at such high demand that he could not produce cars fast enough to fill that demand. So I ask Mercedes , Why build a car thats doomed to fail just to set a price tag that a majority of the population cannot afford to buy? Or be fixed by the buyer with a less complex system to understand by the operator? If its do to reputation or lack of will to make cheaper cars or whatever, building a car like this thats not fixable by its owner and complicating the heck out of it so its doomed to fail is a mistake. If Mercedes wants sales and not unhappy unsatisfied customers then do what Ford did with his T-Model and you'll soon see that the demand for such a car will be so high that Mercedes will end up with the same problem that Ford had, they would not be able to build the cars fast enough to fill the sales demand! There are millions of people and potential buys that want such a car but no car company is even considering doing so. I do not know how many smart car sales that Mercedes has for this car but I'm sure it would not even compare to the sales if this kind of action was taken. Also selling a car for 5-8 thousand dollars is not a mistake when you are selling MILLIONS of THEM! 5-8 thousand price tag multiplied by 1 million sales is 5-8 BILLION DOLLARS! and 1 million sales is an understatement is such a car was available on the Market. So I ask Mercedes why sell a car and make maybe a few million dollars then have the sales drop to nothing and have the car fail when there is potential to make BILLIONS of dollars in sales by making a cheap, reliable, easy to fix non complicated electric car that just about anyone in the world could afford to buy? Some day there will be a car like this to buy on the market and who ever does build it is the one who will have created a never ending car selling machine gold mined that will make them billions and leave the rest of the car makers (Including Tesla) in the dust in car sales. But again if Mercedes had no intention to make sales and wanted this "Smart" car to fail then disregard this message until the time comes good luck....

Paul

TLDR...

 

[HackySac]

TLDR...

If my rant was out of line I apologize , I have no intentions of hostility towards Mercedes I just think that after all the electric carts and golf carts and after helping someone put together a converted electric car I feel that I should have more then enough experience to be able to fix whatever this Malfunction problem is but without being given any clue what the cause of it is there's really no way for me to proceed in determining its cause. I will not rant like that again. BTW what does TLDR stand for?

 

[Blobcat]

If my rant was out of line I apologize , I have no intentions of hostility towards Mercedes I just think that after all the electric carts and golf carts and after helping someone put together a converted electric car I feel that I should have more then enough experience to be able to fix whatever this Malfunction problem is but without being given any clue what the cause of it is there's really no way for me to proceed in determining its cause. I will not rant like that again. BTW what does TLDR stand for?

Too Long Didn't Read - I would recommend paragraph breaks and spacing - very difficult to read your post.

Your issue isn't just limited to Mercedes or even just cars - almost everything in the modern world has become very difficult to maintain or repair - it is a throwaway society which goes against any environmental benefits of having an electric vehicle... It keeps the manufacturers busy making new things to sell which is what it's all about.

I'd make it law that all cars and appliances have at least a 30 year lifespan and that components are available and replaceable, and not just assemblies that combine so many parts and are so expensive as to be uneconomical

 

[HackySac]

Too Long Didn't Read - I would recommend paragraph breaks and spacing - very difficult to read your post.

Your issue isn't just limited to Mercedes or even just cars - almost everything in the modern world has become very difficult to maintain or repair - it is a throwaway society which goes against any environmental benefits of having an electric vehicle... It keeps the manufacturers busy making new things to sell which is what it's all about.

I'd make it law that all cars and appliances have at least a 30 year lifespan and that components are available and replaceable, and not just assemblies that combine so many parts and are so expensive as to be uneconomical

I was trying to make a point that If a car company did what Ford did with the T-model in the early 20th century but with an electric car today then they would get more sales demand then they would know what to do with. Build a cheap reliable easy to fix very basic electric car to sell for a price of 5-8 thousand dollars and there will be so much demand for it you wouldn't be able to build cars fast enough to meet the sales.

There are millions of people that would buy a car like that but no body makes one, If someone did not even Tesla Motors could keep up with the sales of that car company. Just my opinion ....

 

[LostKiwi]

If you get a code reader that can read the codes in your car you should be able to diagnose it.

I think you'll find very few people want simple cars. Many people want all the toys like self driving, radar cruise, self parking, Bluetooth connectivity to everything, mobile WiFi, electric massage seats and all the other paraphernalia we didn't know we couldn't live without until someone put it in a car. That comes at the cost of complexity.
Even if those people can't have all the toys they still want as many as they can afford. It's a bit like a form of status symbol to some.

 

[HackySac]

If you get a code reader that can read the codes in your car you should be able to diagnose it.

I think you'll find very few people want simple cars. Many people want all the toys like self driving, radar cruise, self parking, Bluetooth connectivity to everything, mobile WiFi, electric massage seats and all the other paraphernalia we didn't know we couldn't live without until someone put it in a car. That comes at the cost of complexity.
Even if those people can't have all the toys they still want as many as they can afford. It's a bit like a form of status symbol to some.

Hello Kiki, and thank you for that comment for diagnosing my car issues I will look into that

Now in regards to your other comment on cars and what the majority of people want in cars, I agree that people would want or desire to have those luxuries in their cars but truly how many people you think could really afford such luxuries? If you think that this is what most people can afford to put in their cars I say go to a bridge that overlooks a freeway and just count how many cars on the freeway have luxuries such as this and count how many people have low cost very non luxurious cars and see what kind of car is the majority owned by people currently driving. There will be very few expensive luxury cars and lots of used up looking non luxurious cars on that freeway what people want and what people can afford are 2 different things

Sure I'd want a car that can cook me breakfast , drive me anywhere I want, message all the parts of my body while traveling but really all I want is to be able to travel and minimal cost to do so and I'm sure when it comes down to it, the majority of common travelers on the roads would want that as well.

 

[LostKiwi]

It may be different in the USA but here that's exactly what they want.
Even the most basic cars here have DAB radio, many have cruise, Bluetooth and electric windows. SatNav is an option on just about everything. Likewise parking aids of one kind or another.