Health Check Video

littlebrooklyn

Senior Member
Joined
May 21, 2005
Messages
2,455
Reaction score
668
Location
SW Herts
Your Mercedes
2016 A180d
We had to take our car in for a recall today, something about a fuse in the engine I think.

They phoned us about half an hour afterwards to say that the brake pads are 90% worn, which is not good and a bit confusing as nothing has come up on the dash to say something was wrong.

Luckily we have the car booked in with Wayne Gates next week for it's B Service, so that will all be sorted.

Was quite impressed with the video they sent us of the Health Check they did on the car, first time we have seen the underneath of the car, I would post a copy of it but I have no idea how to :geek:
 

Wighty

Senior Member
Joined
Aug 4, 2016
Messages
13,435
Reaction score
12,466
Location
Sunny Essex
Your Mercedes
W211/E320cdi/2009 and CLK200k 2009
We had to take our car in for a recall today, something about a fuse in the engine I think.

They phoned us about half an hour afterwards to say that the brake pads are 90% worn, which is not good and a bit confusing as nothing has come up on the dash to say something was wrong.

Luckily we have the car booked in with Wayne Gates next week for it's B Service, so that will all be sorted.

Was quite impressed with the video they sent us of the Health Check they did on the car, first time we have seen the underneath of the car, I would post a copy of it but I have no idea how to :geek:
I bet they aren't 90% worn :D
 

KennyN

Senior Member
Joined
Dec 18, 2013
Messages
1,746
Reaction score
1,285
Location
Paisley
Your Mercedes
BMW 440i, Cayenne, ZX12r / ZRX11 / ZRX Monoshock
They told me that my front pads had 6.5mm of material remaining , 1500 miles later the brake pad wear warning light came on.

So either someone was using my car for track days or they never bothered checking them :rolleyes:

Kenny
 
OP
littlebrooklyn

littlebrooklyn

Senior Member
Joined
May 21, 2005
Messages
2,455
Reaction score
668
Location
SW Herts
Your Mercedes
2016 A180d
  • Thread Starter
  • Thread starter
  • #4
Surprisingly the car was ready to pick up by midday. Keith had to sit and wait for a further half an hour while they valeted the car, but he wasn't too bothered as it was quite dirty with all the bad weather we've had recently, so it's saved him a job.

The technician went through the print off and when he got to the bit about the brake pads Keith said 'Oh yes I know about that, it's going for a service next week, so will be sorted', the technician replied 'I was trying to sell some to the last customer', which makes you think they perhaps do look out for problems that don't really need addressing right now. He also said how the prices of diesel cars are going through the floor, probably hoping Keith would pop into Sales to look at a new car!
 

eman

Senior Member
Joined
Apr 13, 2013
Messages
747
Reaction score
237
Location
Walsall
Your Mercedes
21 EQC 400 Premium Plus
Yeh right. Their diesels in the showroom ain’t exactly cheap though are they
 

EmilysDad

Senior Member
Joined
May 8, 2012
Messages
12,120
Reaction score
5,664
Location
Bury Lancs
Your Mercedes
ML350
....

They phoned us about half an hour afterwards to say that the brake pads are 90% worn, which is not good
I bet every one was told the same thing :rolleyes:

... and a bit confusing as nothing has come up on the dash to say something was wrong.
.....
There are some things that need looking at and not relying on sensors ;)
 
OP
littlebrooklyn

littlebrooklyn

Senior Member
Joined
May 21, 2005
Messages
2,455
Reaction score
668
Location
SW Herts
Your Mercedes
2016 A180d
  • Thread Starter
  • Thread starter
  • #8
Keith should be able to pick up a bargain then ...... :D

What'd he like and what we can afford are two very different things though sadly :(

I sometimes wish we had something that had had a higher driving position as I'm terrible at being able to see where the front of our car ends, yesterday I managed to damage the skirt at the front of the car for the second time in exactly the same place on the car and also at the exact same place in the flipping multi storey car park, I wasn't a happy bunny o_O
 

geraldrobins

Senior Member
Joined
Jan 20, 2013
Messages
835
Reaction score
61
Location
gloucester, UK
Your Mercedes
C Class/2011/200cdi
Surprisingly the car was ready to pick up by midday. Keith had to sit and wait for a further half an hour while they valeted the car, but he wasn't too bothered as it was quite dirty with all the bad weather we've had recently, so it's saved him a job.

The technician went through the print off and when he got to the bit about the brake pads Keith said 'Oh yes I know about that, it's going for a service next week, so will be sorted', the technician replied 'I was trying to sell some to the last customer', which makes you think they perhaps do look out for problems that don't really need addressing right now. He also said how the prices of diesel cars are going through the floor, probably hoping Keith would pop into Sales to look at a new car!

I must say I have been looking at changing and haven't noticed any decline in diesel prices and when I obtain check prices for mine on various sites I haven't noticed any dramatic price drop either.
 

EmilysDad

Senior Member
Joined
May 8, 2012
Messages
12,120
Reaction score
5,664
Location
Bury Lancs
Your Mercedes
ML350
.....
I sometimes wish we had something that had had a higher driving position as I'm terrible at being able to see where the front of our car ends,
I've no idea where the front of my R Class is & the seating position is very upright ;)

yesterday I managed to damage the skirt at the front of the car for the second time in exactly the same place on the car and also at the exact same place in the flipping multi storey car park, I wasn't a happy bunny o_O
.... and I bet Keith was a very happy bunny :rolleyes: :rolleyes:
 

LostKiwi

Senior Member
Joined
Aug 25, 2006
Messages
31,326
Reaction score
21,574
Location
Midlands / Charente-Maritime
Your Mercedes
'93 500SL-32, '01 W210 Estate E240 (RIP), 02 R230 SL500, 04 Smart Roadster Coupe, 11 R350CDi
I managed to damage the skirt at the front of the car for the second time in exactly the same place on the car and also at the exact same place in the flipping multi storey car park, I wasn't a happy bunny
Here's the answer Lyn:
1280x720-8-D.jpg


(Squeaky toy tied to bumper).....


I am just teasing. It can be very easy to do in multi storey car parks. Some of those kerbs are stupidly high.

As for brake pads that does seem to be a common ploy these days with dealers - "Your discs and pads really need replacing as they are wearing out"

I seem to recall hearing of someone who had that line from Kwik Fit and simply asked what warranty they provided. The 'service' manager then replied with whatever the guarantee was at which point the customer said "Good, you can replace them for free then as your other branch replaced them only a month ago" and made them do it!
 
OP
littlebrooklyn

littlebrooklyn

Senior Member
Joined
May 21, 2005
Messages
2,455
Reaction score
668
Location
SW Herts
Your Mercedes
2016 A180d
  • Thread Starter
  • Thread starter
  • #13
Here's the answer Lyn:
1280x720-8-D.jpg


(Squeaky toy tied to bumper).....


I am just teasing. It can be very easy to do in multi storey car parks. Some of those kerbs are stupidly high.

As for brake pads that does seem to be a common ploy these days with dealers - "Your discs and pads really need replacing as they are wearing out"

I seem to recall hearing of someone who had that line from Kwik Fit and simply asked what warranty they provided. The 'service' manager then replied with whatever the guarantee was at which point the customer said "Good, you can replace them for free then as your other branch replaced them only a month ago" and made them do it!

The irony is I don't think a squeaky toy would have helped. I heard the sensors go off in the car and with hindsight I do remember thinking that the beeps were getting closer together but I was so intent on looking where I was going, which I didn't make a very good job of, that I just kept on going. The Fiat500 was so much easier!
 

Rory

Senior Member
Joined
Feb 8, 2005
Messages
5,016
Reaction score
233
Location
Cheshire, UK
Your Mercedes
2005 C270CDi Avantgarde Estate. Bought 2005, sold 2022.
The technician went through the print off and when he got to the bit about the brake pads Keith said 'Oh yes I know about that, it's going for a service next week, so will be sorted', the technician replied 'I was trying to sell some to the last customer', which makes you think they perhaps do look out for problems that don't really need addressing right now.

By "technician" you presumably mean service advisor? The technician (mechanic) who works on the car is bonused to find additional work and the service advisor is bonused to sell it to you.


Having said that, it generally feels like they give wear percentages that are random. A Honda dealer reported the rear brakes on daughters Jazz as 10% worn last service (50% would be more like it) and gave the car back after some recent recall work with the health check showing all greens when one of the rear acoustic wear indicators was screeching!
 


AMF Automotive - We are an independent Mercedes-Benz and AMG specialist located in Paddock Wood, Kent, with full Mercedes Diagnostic equipment. We offer a full portfolio of tuning options for AMGs and can cater for all your Mercedes needs.
Tel: 0203 384 4644www.amfmercedes.com/
Top Bottom