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What a nightmare! I got my van in October 05 with 9200 miles on the clock. Now I am having real problems with it. This is a run down of the problems that have been fixed under warranty, which I am annoyed about. However they have been done.I was not offered any compansation for time off work that I have had to take, on more than one occasion. The main thing that I am devastated about are all the rust patches that are starting to appear, I took it in for M.B to look at and their answer was that it was because it is white, and that it will show more rust up than a red one. I could not believe it. Now I need some advice on what to do. As far as I am concerned this van has failed miserably in keeping the the quality name of MERCEDES BENZ. In 5 years time I will need to buy tins and tins of filler because it will be rottern. Ive had a new SAM unit in (something to do with electrics) then a new drive shaft in the gearbox. (a full strip down) A new track rod end. (now I have two worn down tyres) A recall on the front suspension. (it was knocking over bumps) Two new rear shockers. ( it took them 6 weeks to order) New bearings on the prop shaft (very noisy) A new front headlamp. (full of water) A new rear door catch (door would not shut) It does 24 miles to the gallon and uses 2.5 litres of oil in 5000 miles. Also there is rust coming through on most of the hidden joints and folds. We also have a Escort van which is a lot better than than £14,500.00 pile of crap that I drive. PLEASE WHAT CAN I DO, PLEASE HELP.
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What a nightmare! I got my van in October 05 with 9200 miles on the clock. Now I am having real problems with it. This is a run down of the problems that have been fixed under warranty, which I am annoyed about. However they have been done.I was not offered any compansation for time off work that I have had to take, on more than one occasion. The main thing that I am devastated about are all the rust patches that are starting to appear, I took it in for M.B to look at and their answer was that it was because it is white, and that it will show more rust up than a red one. I could not believe it. Now I need some advice on what to do. As far as I am concerned this van has failed miserably in keeping the the quality name of MERCEDES BENZ. In 5 years time I will need to buy tins and tins of filler because it will be rottern. Ive had a new SAM unit in (something to do with electrics) then a new drive shaft in the gearbox. (a full strip down) A new track rod end. (now I have two worn down tyres) A recall on the front suspension. (it was knocking over bumps) Two new rear shockers. ( it took them 6 weeks to order) New bearings on the prop shaft (very noisy) A new front headlamp. (full of water) A new rear door catch (door would not shut) It does 24 miles to the gallon and uses 2.5 litres of oil in 5000 miles. Also there is rust coming through on most of the hidden joints and folds. We also have a Escort van which is a lot better than than £14,500.00 pile of crap that I drive. PLEASE WHAT CAN I DO, PLEASE HELP.
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