How does the MB assistance work when a flat tyre occurs?

cot

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My GLC 250 doesn't have a spare tyre. The dealer says, don't worry you have MB assistance. Press the call button in the car and you'll be rescued. Has anyone done this? Does it work?
 

Blobcat

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RAC will turn up I expect as part of the Mobilo breakdown coverage
 

Srdl

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I’ve got a feeling that they “lend” you a spacesaver until you have repaired/replaced the tyre and then they collect the spacesaver later. I can’t find any evidence to that effect but I must have read it somewhere.

edit... just found this in the other side
https://forums.mbclub.co.uk/threads/mobilo-and-punctures.250509/
 

ernieh

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I’ve got a feeling that they “lend” you a spacesaver until you have repaired/replaced the tyre and then they collect the spacesaver later. I can’t find any evidence to that effect but I must have read it somewhere.

edit... just found this in the other side
https://forums.mbclub.co.uk/threads/mobilo-and-punctures.250509/

I think that's the theory. When I had a blowout on the M6, it was a 'regular' RAC Patrol that was nearest to me and he didn't carry any specific MB spares and I had to wait at the side of the M6 for two hours in the rain while he sourced a new tyre for me. That was not a great experience and I now carry a space saver for emergencies.

On previous occasions, an MB liveried RAC patrol was able to do a STAR test and clearly was trained in MB matters. He said that he carried a space-saver as mentioned above....so it depends on who arrives what service you get!


Ernie
 

Bay Leaf

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My GLC 250 doesn't have a spare tyre. The dealer says, don't worry you have MB assistance. Press the call button in the car and you'll be rescued. Has anyone done this? Does it work?
I would imagine it would relieve your wallet of a few hundred quid.:mad:
 

malcolm210

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I always either carry a spare (my 212 pre-facelift was the last E to thus equipped) or as in the case of BMW I’ve purchased an alloy spacesaver. If you trust the recovery people it will probably end up costing you £££s

Incidentally a friend I haven’t seen for a while thanked me for sourcing him a spare when he bought a new Audi in the 5 years he’s owned the car he’s used the spare twice
 
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