How much???

CPT

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Hello everyone.
My CLC 12 month service is due and has done just under 10,000 miles during the year. It had a service A last Feb and is showing service A again.
MB are saying that the service will cost £385, surely that's a service B?
Being a new MB driver i don't have much of a clue who's right, them or my car? Obviously don't want to pay for a major service if it doesn't need it!
By the way it is just 3 years old with 38,000 miles.

All comments are greatly appreciated.
:D Thanks for your time boys and girls.
 

television

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The B normally follows the A but then I only pay £235 with an indie
 
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CPT

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Man, television your quick!! :eek::eek: Thanks.
Question 1 - Is it worth giving them a call and asking why does it say Service A or is that just a complete waste of time?
Question 2 - Does anybody know a good indie in the North West?
Question 3 - Does servicing it yourself using MB parts invalidate a MB used car warranty?

Thanks again :D
 

television

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Man, television your quick!! :eek::eek: Thanks.
Question 1 - Is it worth giving them a call and asking why does it say Service A or is that just a complete waste of time?
Question 2 - Does anybody know a good indie in the North West?
Question 3 - Does servicing it yourself using MB parts invalidate a MB used car warranty?

Thanks again :D

To avoid any trouble I would stick with MB while under warranty, there are some very good ones in the north West.

See if you can knock them down on the price,,it works sometimes, I wonder if they set it wrong the last time,
 
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CPT

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To avoid any trouble I would stick with MB while under warranty, there are some very good ones in the north West.

See if you can knock them down on the price,,it works sometimes, I wonder if they set it wrong the last time,

Do you mean avoid the indie and take it back to the main dealer?
 

Alex M Grieve

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At the mileage recorded, 38,000 they might be including a change of automatic transmission fluid (ATF) with the service. If not, then they should be.

We really need to know what they intend to do in this case, in order to comment on whether or not it is value for money.
 

wi-fi

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If the car is 3 years old warranty has run-out so you can take it to an indie!:)
 

star

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If the car is 3 years old warranty has run-out so you can take it to an indie!:)

Mercedes have stipulated in their used car warranty small print that it has to be serviced by them? And as you agreed to it by signing proposal it counts. I Checked all this with the RMI. Other warranties aren't affected.
 
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CPT

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If the car is 3 years old warranty has run-out so you can take it to an indie!:)

The car has 6 months remaining used car warranty (bought it 6 months ago from main dealer). I'll try to ring tomorrow and get a breakdown. Thanks a million everybody.
 

wi-fi

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Yes, but doing that would invalidate the excellent 30 yr rust warranty for which MB need to inspect the coach work each year at service time with a fine tooth comb. :rolleyes:

Which only good for 8 years rustwise as we know!!
 
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CPT

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At the mileage recorded, 38,000 they might be including a change of automatic transmission fluid (ATF) with the service. If not, then they should be.

We really need to know what they intend to do in this case, in order to comment on whether or not it is value for money.

Sorry, it's a manual! P.s. new discs and pads fitted in July/August so they should be excluded.
 

wi-fi

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The car has 6 months remaining used car warranty (bought it 6 months ago from main dealer). I'll try to ring tomorrow and get a breakdown. Thanks a million everybody.

usually mercedes dealers re service the car if it has less than 9 months as far as i know???on abused used cars normally!!:rolleyes:
 
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CPT

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usually mercedes dealers re service the car if it has less than 9 months as far as i know???on abused used cars normally!!:rolleyes:

Now, now don't be calling my lover abused :):). It had only done 2,000 miles in between Feb - July, therefore that is classed as just serviced according to MB! :confused:
 

wi-fi

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Did you purchase the car under agility?
 

wi-fi

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If the car was purchased on the agility scheme you must service it with a main dealer no get out clause,however under hire purchase it is your call to service it,but i believe under the EU LAW as far as you buy genuine mb parts ie oil filters etc you can service it with any garage vat registered(not sure about this bit)and your normal 3 years warranty still stands!!
 

MERCSPORT

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The 3rd service of the car should be an A service, when I bought my 2007 C180 from Mercedes-Benz Of Gatwick, they did a fresh service for me (car had done less than 36500 miles), this was put down as a Service A (the vehicle was 3 years old).

In December 2011 (last year), I had the car serviced by Mercedes-Benz Of Northampton for a B service then, the car was 4 years old (registered December 2007).

Your car should be on its A service, especially with only 38000 miles. For what needs replacing, its hardly anything, I dont have my service book with me right now, but as far as I can remember it was Automatic Transmission Fluid (car is an auto), Oil and something else.

Find out what additional items your service will include. I had to email and ring around for the best quotes from MB main dealers (the quote I had got from MB Northampton, had beaten my local indie!).
 

Frontstep

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Yes, but doing that would invalidate the excellent 30 yr rust warranty for which MB need to inspect the coach work each year at service time with a fine tooth comb. :rolleyes:

Yes David Blunkett did mine Stevie, who usually does it, was off making a single.

Back to the bones you need to know what they are doing "service" is a rather loose term.
 

jberks

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A little tip.
When calling a dealer for a service quote, when they give you the price, reply with "and what discount can you do me on that?".
IME that one question is good for 10-15%.
If not, call round the dealers and tell you're comparing prices.
They may sit behind glass and chrome and wear smart suits, but don't fall into the trap of thinking that MB dealers are above simple competitive practices. They need the work and will fight it out if you nudge them! Most people don't. More fool them. I've always been totally straight and even quoted back to them what the indie quoted me. You'd be amazed how much lattitude they have if they think you'll go elsewhere. I've even had a parts department compete with after market guys on suppying brake parts (got over 40% off there!).
My Dad has an automatic 50% labour discount at his local dealer.
You don't ask, you don't get.
 


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