Hughes Of Aylesbury Very Helpful Parts dept.

Brian23

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I went to Huges of Aylesbury to get some parts for a bit of Gear Box DIY and the person that I dealt with couldn't have been more helpful. He got the parts, answered my questions or asked the technicians about fiting problems hints etc and also help with a few queries about the use of the car. I sometimes hear on here about some odd things that happen in parts depts etc, but I have never found this in Aylesbury, so I thought that I would take the time to write to MB and also put a thread on here
Brian
 

Alex M Grieve

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I went to Huges of Aylesbury to get some parts for a bit of Gear Box DIY and the person that I dealt with couldn't have been more helpful. He got the parts, answered my questions or asked the technicians about fitting problems hints etc and also help with a few queries about the use of the car. I sometimes hear on here about some odd things that happen in parts depts etc, but I have never found this in Aylesbury, so I thought that I would take the time to write to MB and also put a thread on here
Brian

Good for you Brian. Criticism is always more abundant than positive reinforcement of this kind.

The psychologists say, when trying to influence a person's behaviour, the it takes 10 "well dones" to over-ride one harsh criticism.

I quite enjoy the concept, "if you did not like what I did for you, tell me. If you liked what I did for you, tell my boss"!

Hopefully, by telling MB UK, the message will get through. (it might be unusual for them too!).
 

teddycatkin

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Good Post Brian---we should have more good news stories I think.
Drayton -Stoke on Trent also have exellent parts people ( Matt and Nick ) and in fact all the team there go out of the way for every customer regardless--they keep folders i reception that go back years with letters from satisfied customers.
 

Cole@MBS

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I went to Huges of Aylesbury to get some parts for a bit of Gear Box DIY and the person that I dealt with couldn't have been more helpful. He got the parts, answered my questions or asked the technicians about fiting problems hints etc and also help with a few queries about the use of the car. I sometimes hear on here about some odd things that happen in parts depts etc, but I have never found this in Aylesbury, so I thought that I would take the time to write to MB and also put a thread on here
Brian

Have used them myself from time to time, always very nice to deal with and always get the correct part first time!!
 

brianbrian

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w124 250D, SL129-deisel
Mercedes of Taunton Somerset know that they will not get any work from me for repairs as I do my own, but when it comes to ordering parts and having them posted 100%, bend over backwards to help me, they sent me four wrong bolts for my rear calipers ,when I phoned them, what did they do ,sent some body to my house with them 30mls one way .Mike. Joe.Ian. A big thank you ,hope some one tells you or your Boss how much you are appreciated you don't know but as I am getting older you may have to service my cars. Hope this helps (brian with the deisel sl)
 

dizzy lizzy

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I second that - thumbs up Mercedes Taunton

maybe Brian you can teach me how to do a service-spring the sprockets,blow the gaskets,tap me tappets check me big ends- see I'm pretty technical already:confused:
 

Alex M Grieve

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I second that - thumbs up Mercedes Taunton

maybe Brian you can teach me how to do a service-spring the sprockets,blow the gaskets,tap me tappets check me big ends- see I'm pretty technical already:confused:

And very well serviced, by the sound of things? :shock::Oops::rolleyes:
 


www.W140.co.uk&www.r129.co
Specialist in parts for W140 and R129 Mercedes-Benz models.
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