Indy from now on !!!

vtaylor78

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E350 CDI Coupe C207 2010 \ SLK 250 R172 2011.
Just took SWMBO SLK to Mercedes Northampton, who I have used quite a few times and am happy with the service there.
Assistant service manager came out , and really couldn’t be bothered with us at all, he even had the front to take other phone calls whist dealing with us.
Anyway, as the car has not been serviced by Merc for a few years we wanted to get it back on track, assistant service manager advised the following.....

B Service. £430
Air filter. £59
Brake fluid. £96
Spark plugs. £135
ATF. £389 !!!
Total £1109.

After discount if we had all of above
£965.

WOW...

Indy here we come.
 

alexanderfoti

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That B service cost is ridiculous!!

To compare, we are:

B Service. £250
Air filter. £26
Brake fluid. £20
Spark plugs. £40 roughly parts + 37.50 labour
ATF. £180 if 7g non plus !!!

Total £516, a saving of £449, all whilst using the same parts and updating the online service record......

We do NOT have a coffee machine though :D:D:D:D
 

flowrider

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SL500 (R230)
That B service cost is ridiculous!!

To compare, we are:

B Service. £250
Air filter. £26
Brake fluid. £20
Spark plugs. £40 roughly parts + 37.50 labour
ATF. £180 if 7g non plus !!!

Total £516, a saving of £449, all whilst using the same parts and updating the online service record......

We do NOT have a coffee machine though :D:D:D:D
£20 to replace brake fluid, parts and labour?
 

alexanderfoti

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B service core charge, includes brake fluid labour, as fluid should be changed every 2 years. Its abnormal that a B service doesn't require a change.
 

flowrider

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B service core charge, includes brake fluid labour, as fluid should be changed every 2 years. Its abnormal that a B service doesn't require a change.
Ok, so my indy probably charged me 1.5 hrs labour plus the cost of the fluid.
 
OP
vtaylor78

vtaylor78

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  • Thread Starter
  • Thread starter
  • #9
That B service cost is ridiculous!!

To compare, we are:

B Service. £250
Air filter. £26
Brake fluid. £20
Spark plugs. £40 roughly parts + 37.50 labour
ATF. £180 if 7g non plus !!!

Total £516, a saving of £449, all whilst using the same parts and updating the online service record......

We do NOT have a coffee machine though :D:D:D:D

Thanks, That’s really helpful.
I think if the gentleman’s attitude was better, she might have payed it.
 

alexanderfoti

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W221 S65 AMG - W204 C63 AMG + Various other MB's
Ok, so my indy probably charged me 1.5 hrs labour plus the cost of the fluid.

Yes, the same as us (1.5 hours, rounded down a bit) + Fluid.
 

A.J.

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UnMerc - 2020 VW Polo 2.0t GTi Plus, DSG. Flash Red, Traditional VW GTi Tartan seat trim.
Just took SWMBO SLK to Mercedes Northampton, who I have used quite a few times and am happy with the service there.
Assistant service manager came out , and really couldn’t be bothered with us at all, he even had the front to take other phone calls whist dealing with us.
Anyway, as the car has not been serviced by Merc for a few years we wanted to get it back on track, assistant service manager advised the following.....

B Service. £430
Air filter. £59
Brake fluid. £96
Spark plugs. £135
ATF. £389 !!!
Total £1109.

After discount if we had all of above
£965.

WOW...

Indy here we come.

I'm not surprised you are going Indy buddy . That B service cost and the ATF cost are HiGH

Just had my ATF changed, £193.00 including XAT !! :)
 

A.J.

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Was that at an Indy ?

It was actually at a Honda Dealer. We have a Honda Dealership next door to the office and I took it there for convenience. They used all MB genuine parts and fluids.

I figured that it was only an ATF change and I felt confident that they could do the same job as an MB dealer. The important thing for me was that it was changed :)
 

McDonald

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SL500 2004
That B service cost is ridiculous!!

To compare, we are:

B Service. £250
Air filter. £26
Brake fluid. £20
Spark plugs. £40 roughly parts + 37.50 labour
ATF. £180 if 7g non plus !!!

Total £516, a saving of £449, all whilst using the same parts and updating the online service record......

We do NOT have a coffee machine though :D:D:D:D

Up your prices 5 per cent and you get to drink nice coffee along with your customers. They'll still be queueing round the block to get expertise at these prices.
 

alexanderfoti

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Up your prices 5 per cent and you get to drink nice coffee along with your customers. They'll still be queueing round the block to get expertise at these prices.

Very true. My guy Rob has been sweet talking Costa to put a machine in the garage! Hehe
 

alexanderfoti

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I always thought it was an absolute must to have free coffee on hand Alex ;)

Not to worry, we have an endless supply of coffee and tea, and a fridge full of chocolate bars :)
 

The_Don

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A few v8 Amg
Just took SWMBO SLK to Mercedes Northampton, who I have used quite a few times and am happy with the service there.
Assistant service manager came out , and really couldn’t be bothered with us at all, he even had the front to take other phone calls whist dealing with us.
Anyway, as the car has not been serviced by Merc for a few years we wanted to get it back on track, assistant service manager advised the following.....

B Service. £430
Air filter. £59
Brake fluid. £96
Spark plugs. £135
ATF. £389 !!!
Total £1109.

After discount if we had all of above
£965.

WOW...

Indy here we come.

Perfect time to sign up for a service plan -

https://www.mercedes-benz.co.uk/passengercars/being-an-owner/service-care/header.module.html
 

Stop looking for the Best Garage!! We are here and have the best advanced solutions for you, at Competitive prices. Put us to test with any issue you may have.
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