hawk20
Senior Member
- Joined
- May 27, 2006
- Messages
- 4,971
- Reaction score
- 11
- Your Mercedes
- ML250 BlueTEC Sport
J.D. Power Model by Model
Here’s the league table
http://www.whatcar.com/NonCar/1057740480.jpg
Here’s the main report. Lots of detail on models and well worth reading.
http://www.whatcar.co.uk/news-special-report.aspx?NA=225557
Here are some selections: -
Mercedes C-Class
Rating 81.3%
Overall ranking 23rd=
The C-Class suffered few reliability problems and scored well for cabin layout, but comfort was rated as merely average.
In the past, owners criticised the Merc's maintenance costs, but are now happier that they're getting value for money.
Mercedes E-Class
Rating 81.3%
Overall ranking 23rd=
The E-Class's controls came in for the most criticism, while the gearbox and transmission proved very reliable, and among the best in class. Owners were concerned about the cost of repairs, but fuel economy was strongly praised.
For comparison, some surprising comments on the BMW 5 series: -
11 BMW 5 Series
Rating 79.4
Overall ranking 54th
The 5 Series finishes behind all of its main rivals, and owners were unhappy with its reliability. Performance was rated as above average, while the car's interior and exterior were merely average.
High ownership costs and poor dealer service took the bloom off 5 Series ownership.
Mercedes-Benz CLK
Rating 80.9%
Overall ranking 31st
You expect a Merc to impress, and owners rated the CLK's handling and exterior design highly, along with its performance. However, the car's comfort and convenience didn't rate highly.
The CLK's mechanical reliability was considered to be above average, but problems with interior features and control issues were reported. Owners rated dealer service as merely average, although they were impressed with the helpfulness of staff and the facilities available.
The cost of ownership was classed as average, and the cost of repairs and maintenance was felt to be high.
Mercedes-Benz SLK
Rating 80.4%
Overall ranking 38th=
The SLK scored highest in the class for looks — owners were emphatic
in their praise of the styling, both inside and out. They were also delighted with the car's performance and were fairly pleased with the level of service they received at dealerships.
They rated the SLK as being pretty solid mechanically; very few owners had issues with the engine and transmission. However, nearly a quarter of owners had problems with the seats and a fifth had niggles with the interior controls.
SLK owners were not overly enamoured with the cost of repairs, but were more satisfied than CLK drivers.
Mercedes-Benz A-Class
Rating 81.1%
Overall ranking 28th=
The A-Class ran a very close second to the Corolla Verso. It seems Mercedes has got its act together on the reliability front and, like the Toyota, it performed extremely well in this area.
Interior build quality proved to be the A-Class's major strength - owners reported no nasty niggles, rattles or glitches. Heating and ventilation systems, the stereo and the seats also got the thumbs-up, and the engine and transmission proved to be strong.
The A-Class scored highest for exterior styling. On the downside, owners felt costs of service and repair were too steep.
Here’s the league table
http://www.whatcar.com/NonCar/1057740480.jpg
Here’s the main report. Lots of detail on models and well worth reading.
http://www.whatcar.co.uk/news-special-report.aspx?NA=225557
Here are some selections: -
Mercedes C-Class
Rating 81.3%
Overall ranking 23rd=
The C-Class suffered few reliability problems and scored well for cabin layout, but comfort was rated as merely average.
In the past, owners criticised the Merc's maintenance costs, but are now happier that they're getting value for money.
Mercedes E-Class
Rating 81.3%
Overall ranking 23rd=
The E-Class's controls came in for the most criticism, while the gearbox and transmission proved very reliable, and among the best in class. Owners were concerned about the cost of repairs, but fuel economy was strongly praised.
For comparison, some surprising comments on the BMW 5 series: -
11 BMW 5 Series
Rating 79.4
Overall ranking 54th
The 5 Series finishes behind all of its main rivals, and owners were unhappy with its reliability. Performance was rated as above average, while the car's interior and exterior were merely average.
High ownership costs and poor dealer service took the bloom off 5 Series ownership.
Mercedes-Benz CLK
Rating 80.9%
Overall ranking 31st
You expect a Merc to impress, and owners rated the CLK's handling and exterior design highly, along with its performance. However, the car's comfort and convenience didn't rate highly.
The CLK's mechanical reliability was considered to be above average, but problems with interior features and control issues were reported. Owners rated dealer service as merely average, although they were impressed with the helpfulness of staff and the facilities available.
The cost of ownership was classed as average, and the cost of repairs and maintenance was felt to be high.
Mercedes-Benz SLK
Rating 80.4%
Overall ranking 38th=
The SLK scored highest in the class for looks — owners were emphatic
in their praise of the styling, both inside and out. They were also delighted with the car's performance and were fairly pleased with the level of service they received at dealerships.
They rated the SLK as being pretty solid mechanically; very few owners had issues with the engine and transmission. However, nearly a quarter of owners had problems with the seats and a fifth had niggles with the interior controls.
SLK owners were not overly enamoured with the cost of repairs, but were more satisfied than CLK drivers.
Mercedes-Benz A-Class
Rating 81.1%
Overall ranking 28th=
The A-Class ran a very close second to the Corolla Verso. It seems Mercedes has got its act together on the reliability front and, like the Toyota, it performed extremely well in this area.
Interior build quality proved to be the A-Class's major strength - owners reported no nasty niggles, rattles or glitches. Heating and ventilation systems, the stereo and the seats also got the thumbs-up, and the engine and transmission proved to be strong.
The A-Class scored highest for exterior styling. On the downside, owners felt costs of service and repair were too steep.
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