Arkay
Member
- Joined
- Sep 20, 2013
- Messages
- 13
- Reaction score
- 0
- Location
- A Town in the West Country
- Your Mercedes
- SLK 350
Hello friends
I had an issue with M-B recently which went up as far as Simon Oldfield Managing Director of M-B UK. His email address should you wish to contact him personally with your own problem is simon.oldfield@daimler.com
Anyway, a new key would cost me about £190. Expensive but probably expected. However there was an extra £65 charge for the metal insert (emergency key) if I wanted one. No joke - £65 for a £3.80 blank before cutting!
M-B response is attached. They think this price is 'competitive' and based on 'market research'. I wonder what you think?
I had an issue with M-B recently which went up as far as Simon Oldfield Managing Director of M-B UK. His email address should you wish to contact him personally with your own problem is simon.oldfield@daimler.com
Anyway, a new key would cost me about £190. Expensive but probably expected. However there was an extra £65 charge for the metal insert (emergency key) if I wanted one. No joke - £65 for a £3.80 blank before cutting!
M-B response is attached. They think this price is 'competitive' and based on 'market research'. I wonder what you think?