MB Inchcape Warrington

DSB SL AMG

Senior Member
Joined
Jan 14, 2010
Messages
1,873
Reaction score
6
Location
Cheshire
Your Mercedes
300SL (R129 1992 Pre-Facelift), Volvo V70 D5 SE Auto
Tried to order a part yesterday from MB Warrington (Inchcape)...what a 'joke', i was told only 1 person on parts and they would call me back (which never happened) , after several calls lasting about 45 mins i asked to speak to the site general manager, then miraculously i was immediately put through to parts ....

What a shambles,poor management, cost cutting > poor customer service.... i really dont know how these companies survive in todays market... i surpose just typical stealer service...i feel sorry for indies who deal with this on a day to day basis...
 

CafeMB

Banned
Joined
Oct 23, 2012
Messages
51
Reaction score
0
Location
Grantham, Lincolnshire
Your Mercedes
Mercedes S320 CDI
I've found that the parts guys are sometimes helpful, sometimes not. Order online and it takes the worry out of it :D
 

Rory

Senior Member
Joined
Feb 8, 2005
Messages
5,016
Reaction score
233
Location
Cheshire, UK
Your Mercedes
2005 C270CDi Avantgarde Estate. Bought 2005, sold 2022.
Took me two days to get my car booked in for service at their Chester branch earlier this year. Asking them about winter tyres last year was hilarious (not).
 
OP
DSB SL AMG

DSB SL AMG

Senior Member
Joined
Jan 14, 2010
Messages
1,873
Reaction score
6
Location
Cheshire
Your Mercedes
300SL (R129 1992 Pre-Facelift), Volvo V70 D5 SE Auto
  • Thread Starter
  • Thread starter
  • #5

television

Always remembered RIP
Joined
Mar 14, 2005
Messages
164,073
Reaction score
367
Age
89
Location
Daventry
Your Mercedes
2002 SL500, 216 CL500, all fully loaded
Yes Malc...Inchcape have UK 12 sites, wonder how much customer service varies between them...

Chester
Coventry
Derby
Leicester
Liverpool
Loughborough
North Wales
Nottingham
Oxford
Southport
Stratford-Upon-Avon
Warrington

OK that explains a few things for me, when I bought my strut, about 8 different branches E mailed me, but Oxford were the cheapest by a long way,,, thanks
 


AMF Automotive - We are an independent Mercedes-Benz and AMG specialist located in Paddock Wood, Kent, with full Mercedes Diagnostic equipment. We offer a full portfolio of tuning options for AMGs and can cater for all your Mercedes needs.
Tel: 0203 384 4644www.amfmercedes.com/
Top Bottom