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Mercedes Servicing and Exclusions

Discussion in 'General Mercedes-Benz Related Discussion' started by Ron240, Jun 29, 2020.

  1. Wighty

    Wighty Senior Member

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    Learn it or keep losing money :D
     
  2. OP
    Ron240

    Ron240 Active Member

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    @Srdl Thanks for the details on Mobilo.....I was wondering if this was Mercedes breakdown Assistance service. :)

    Regarding brake fluid(this thread seems to have become all about brake fluid :(), isn't it strange that some manufacturers recommend a 3 year change while others say 2. I mean nobody uses a super fluid that lasts a year longer than any others. :D
    I would have no problems with a 3 year change, that's much more realistic than 2. :)
     
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  3. Wighty

    Wighty Senior Member

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    You have no choice with MB , they change at 2 years regardless . Or you lose Mobilio cover
     
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  4. OP
    Ron240

    Ron240 Active Member

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    Hmmmmm......I would take issue with that because a brake fluid change is recommended but optional.
     
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  5. Wighty

    Wighty Senior Member

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    If that’s the case , I didn’t realise it
     
  6. Srdl

    Srdl Senior Member

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    From their website:
    You’ll receive a renewal notification to confirm cover has been extended for another 12 months on completion of a full Mercedes-Benz Recommended Service.*

    * Including both Routine Maintenance and Additional Items.

    Their rules, unfortunately.
     
    Last edited: Jun 30, 2020
  7. sonic

    sonic Senior Member

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    You seem to have been very unlucky regarding the paint on your cars. We have had 6 Mercs in the last 20 years, normally sold at 10 years or 100K miles plus. None of them have required any paint work.
     
  8. Altamar

    Altamar Senior Member

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    Great advice. At the first service it really would just be oil and filter at £250. By year four when the second B service is due, other "additional" items would be due too, which would be included in the service plan.

    For the OPs guidance, basic B service seems to be in the region of £400 in most dealers. Plus additional items...
     
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  9. Rory

    Rory Senior Member

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    MyService will tell you the total cost. You might get a bit of a shock though!

    As you said you do very low miles I would warn you that MyService and the Electronic Service Sheet (ESS) can get messed up if the annual mileage doesn't more or less match age - the annual mileage limit is 15,500 and the system seems to expect the age and mileage to line up and if they don't it can miss out some of the additional work items. It's an issue if you have ServiceCare as you'll have a battle getting the dealer to do stuff if it's not called for on the ESS.
     
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  10. JBell

    JBell Senior Member

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    And at year 4 will need engine filters, fuel filter and possibly a gearbox oil change
     
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  11. Wighty

    Wighty Senior Member

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    You know it buddy :D
     
  12. JBell

    JBell Senior Member

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    I also know MB dealers are VERY reticent to do many things as soon as the words "it's on a service plan" are uttered
     
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  13. AMGeed

    AMGeed Senior Member

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    When my E63 had its A service last Sept, the screenwash was topped up and the remains of the bottle left in the boot. It wasn't charged for as a seperate item.
     
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  14. Rory

    Rory Senior Member

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    Well, maybe. I think the diesel filter has generally moved to 3yrs now and, of course, it only needs changing if it's a diesel! Plugs on petrols used to be 4yrs - no idea if that interval is still same. ATF change is usually 5yrs.
     
  15. OP
    Ron240

    Ron240 Active Member

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    I don't doubt what you said, but because it says "cover has been extended for another 12 months" this suggests to me it is for a car outside of the original manufacturers warranty.
    I have 3 years roadside assistance as standard with my new car purchase.

    Regardless....I will not be having my brake fluid changed at only 2 years old and less than 9000 miles, but will do it at 3 if I still own the car(recent history as shown this to be unlikely). :)

    Edit.
    I found this on their website which was immediately above the section you quoted.
    Renewing Your Cover for up to 30 years
    To maintain Roadside Assistance cover after the first 3 years, simply service your car at an official Mercedes-Benz Retailer.


     
    Last edited: Jun 30, 2020
  16. OP
    Ron240

    Ron240 Active Member

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    While I did "like" your post, I didn't like what I read. ;)
     
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  17. s5tuart

    s5tuart Senior Member

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    That’s exactly what I intend doing.
    The CLS has just had a big B service as part of the sale (allegedly costing the sales dept £890 :eek: ) so I’ll pay for the next A then take out the service plan for B-A-B (£42 per month)
    Any warranty will then be long gone so it’ll be time to find an Indie of good reputation.
     
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  18. Mike Smith

    Mike Smith Senior Member

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    Contact Mercedes customer support.
    They will tell you the cost of servicing, I took out a three year plan as it will save me around £400 over all.
    Plus it's convenient to pay it monthly.
    My B service is around £600 for a 2017 C300h AMG line estate.
     
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  19. OP
    Ron240

    Ron240 Active Member

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    Im sure you had a chuckle to yourself when told this.
    In house servicing costs a dealer peanuts compared to what the customer is charged. Servicing is a nice little earner for them.
     
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  20. AMGeed

    AMGeed Senior Member

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    I explored the option of taking out a service plan on my E63 which is no longer under warranty. The next service is a B service with an ATF change included. The service plan will cost £52 a month over 3 years to get the benefit of a B.A.B service.
    So that is £1872 for 3 services or £624 a year for 3 years.

    Now if I were to get these 3 services done at an indy, the first B service I would guess would be well under £600 including that ATF change. The next one is just an oil/filter and check up and supplying the oil would come in under £200. The last B service would require another set of spark plugs and brake fluid but I still think £600 would cover it easily.
    So I'm already £400+ down and the Mobilo cover can be replaced through the RAC anyway for little cost.

    So I'm leaning toward my indy doing the work when the time comes and saving some money.
     
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