hawk20
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- Your Mercedes
- ML250 BlueTEC Sport
Complex subject I've seen new T's and C's. This is my best shot to summarise lots of legal stuff. Apologise if any errors.
As I posted elsewhere my contact at Mercedes says:-
With regards to MobiloLife, this product has now been replaced with
"Mobilo" from 1st April 2008 for all new registrations and the website will
be updated next week to reflect the changes. We plan within this update to
publish a spreadsheet which identifies the main differences between this
offer and previous incarnations of roadside assistance offers (mobilolife
etc.). This comparison will contain the correct data that you refer to in
your earlier correspondence.
Here are the main changes : -
NEW MOBILO for vehicles registered after April 1st will have unconditional cover for 4 years (48 months) from initial registration.
Once the vehicle reaches it's 5th year, Mobilo is renewed each time a scheduled service is carried out by a Mercedes-Benz Authorised Repairer and remains valid until the next service is due, for a maximum of 30 years. If a service is overdue or has been carried out outside the Mercedes-Benz network at the time of assistance, from the 5th year, Mobilo does not apply. This can be reinstated by the completion of a Mercedes-Benz service.
----------------------------------
Minor Mishaps cover is for 3 years for cars registered between January 1st 2004 and March 31st 2008. But things will be better under new Mobilo. Cover will be for four years AND: -
“From 5th year, cover will be renewed if the service continues to be carried out by a Mercedes-Benz Authorised Repairer to a maximum of 30 years.
MBUK will confirm the method of renewal/extension to the retail network in 2010.”
(IMO leaves open the ability to impose charges?)
OTHER POINTS
A major improvement appears to be that the points raised here in many threads about the need to keep ‘Minor Mishaps’ cover for more than just the first three years has been listened to. Wait till it is confirmed on the website, but the version I have seen suggests flat tyre, light left on/flat battery, wrong fuel, Out of fuel, Keys locked inside vehicle, incorrect coolant or oil levels, water ingress multiple flat tyres and Accident/Vandalism will all be covered for 30 years subject to the conditions on servicing above. To me that looks like a real and valuable improvement. I repeat the warning that there appears to be provision to charge after 4 years but that is better than now and a reasonable charge would be acceptable to many rather than lose the cover IMO.
There are various other small changes but these are the main ones.
FOR ALL CARS registered before April 1st 2008 MobiloLife will continue as before.
As I posted elsewhere my contact at Mercedes says:-
With regards to MobiloLife, this product has now been replaced with
"Mobilo" from 1st April 2008 for all new registrations and the website will
be updated next week to reflect the changes. We plan within this update to
publish a spreadsheet which identifies the main differences between this
offer and previous incarnations of roadside assistance offers (mobilolife
etc.). This comparison will contain the correct data that you refer to in
your earlier correspondence.
Here are the main changes : -
NEW MOBILO for vehicles registered after April 1st will have unconditional cover for 4 years (48 months) from initial registration.
Once the vehicle reaches it's 5th year, Mobilo is renewed each time a scheduled service is carried out by a Mercedes-Benz Authorised Repairer and remains valid until the next service is due, for a maximum of 30 years. If a service is overdue or has been carried out outside the Mercedes-Benz network at the time of assistance, from the 5th year, Mobilo does not apply. This can be reinstated by the completion of a Mercedes-Benz service.
----------------------------------
Minor Mishaps cover is for 3 years for cars registered between January 1st 2004 and March 31st 2008. But things will be better under new Mobilo. Cover will be for four years AND: -
“From 5th year, cover will be renewed if the service continues to be carried out by a Mercedes-Benz Authorised Repairer to a maximum of 30 years.
MBUK will confirm the method of renewal/extension to the retail network in 2010.”
(IMO leaves open the ability to impose charges?)
OTHER POINTS
A major improvement appears to be that the points raised here in many threads about the need to keep ‘Minor Mishaps’ cover for more than just the first three years has been listened to. Wait till it is confirmed on the website, but the version I have seen suggests flat tyre, light left on/flat battery, wrong fuel, Out of fuel, Keys locked inside vehicle, incorrect coolant or oil levels, water ingress multiple flat tyres and Accident/Vandalism will all be covered for 30 years subject to the conditions on servicing above. To me that looks like a real and valuable improvement. I repeat the warning that there appears to be provision to charge after 4 years but that is better than now and a reasonable charge would be acceptable to many rather than lose the cover IMO.
There are various other small changes but these are the main ones.
FOR ALL CARS registered before April 1st 2008 MobiloLife will continue as before.
