No radio or command screen

[Matt Nuttall]

Guys.... Hello to you all.
Your help is much needed. I have searched the Web for answers but havnt found any useful help.
So my 2014 E350 command screen shuts down then restarts again. This was not very often at first, but now very rare it comes on unless it's a long journey.
Sometimes ot would just switch off. Other times it would make a noise(like a loud noise type pop) but not a blow. More speaker transmitted pop... if you get me guys.
With this lose everything including the radio and any thing that should be visible on screen.
Removing the fuse doesn't fix this as I've read.
Any help would be much appreciated as its very boring driving with no music.

I have just bought a second hand screen and motherboard. Hoping its one of these and nothing else. waiting for it to arrive.

 

[Matt Nuttall]

Evening all.

Just a follow on from my original post. I've not yet had this looked at yet.
But after me discovering that my USB sockets are not working either. I'm beginning to think this is down to a bad relay. All fuses are OK.
Any thoughts on this?

 

[AMGeed]

I'm not well versed in the Mercedes electronics , but the outfit to contact for information is Comandonline in Lightwater Surrey, just off the M3.
Ask for Mark or Richard.

Catalog

We have the parts you need to upgrade & update your Mercedes In-Car Entertainment Systems. We provide Genuine Mercedes map updates (and map updates for more than just Mercedes), Reversing Camera, Phone & Bluetooth solutions, iPod integration, Sat-Nav retrofit parts and much more for you to...

www.commandonline.co.uk

 

[Matt Nuttall]

I'm not well versed in the Mercedes electronics , but the outfit to contact for information is Comandonline in Lightwater Surrey, just off the M3.
Ask for Mark or Richard.

Catalog

We have the parts you need to upgrade & update your Mercedes In-Car Entertainment Systems. We provide Genuine Mercedes map updates (and map updates for more than just Mercedes), Reversing Camera, Phone & Bluetooth solutions, iPod integration, Sat-Nav retrofit parts and much more for you to...

www.commandonline.co.uk

Thanks. I'm in North Wales. Surrey is a little far but I've dropped them a message.