Oh Dear 2009 CL500 W216 Will not start or crank?

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
Just what I did not want for the weekend.
Pressed the KLG, Car does not even crank or click.
All ignition lights come on, all other electrics seem to work, no error message.

The battery voltage is 12.3V . Could this be too low to let the engine crank? I know CLs like a decent voltage like over 12.5V
I tried with the normal key (KLG plug removed) Same problem. It runs through the first ignition setting like normal. Then all lights light up on the 2nd Position - but then in the 2nd Position a slight ‘smooth’ whine sound is emitted from dash console. This whine stays on until you turn the ignition to off position, and even then, it persists for a few seconds after turning the ignition off, before the whine stops and it goes silent.
Note There is no noise whatsoever, when you turn key to engage the starter, no slight click or anything. And no cranking at all.

Last week it failed to start once, oddly after I had charged it overnight. It started perfectly with a ‘vroom-start‘, I drove to local shops 2 miles, and it then failed to start to take me home. I thought maybe I had not pressed the KLG button hard enough. I Pressed KLG a second time and vroom an instant start.

** I am not sure what the tiny starter battery ( in the dash) does.
Q. If this has gone bad, could this be the issue? And how does one get at it , and test it?

any ideas folks?
I will call out Mobilo tomorrow, when hopefully they have Mercedes trained guys, as opposed to the weekend crew, who just tow it!


previous issues.
1. For about a year, oddly after Main Dealer changed the fuel filter, very occasionally the car seemed to crank for longer than usual; but it always started. And then it would revert to an instant vroom start For weeks and then repeat. At the last MD Service I asked them to check the Crank Position Sensor. They said it was fine and no previous CPS fault codes.

2. The KLG handle on the passenger side stopped opening the car door. However if you touch the driver side both door-lock buttons pop up and you can open the passenger side door physically. If you use the key ( i.e. press unlock button on the normal key) both door locks pop up. I was told its probably the 2 wires in the handle for the handle sensor, that have broken, but should not effect using the car. Just thought I would mention this. Note car has driven / worked fine for months.

3. Ever since changing the battery 3 years ago - it seems to go lowish voltage very quickly. Needs constant CTEK top up. MB checked it 2 x and said it was OK.
Note the new battery is 95 AH and the original one was 98 AH. I suspect these new batteries are crap, and the first one I put in lasted 1 week but lost so much charge the car would not crank, but made a noise like it was trying to. Mobilo diagnosed it a a totally faulty battery 11.2 V.
The replacement worked, but just didnt seem to hold a charge for 1 week, showing 12.4V not 12.6 to 12.7 like the 9 year old one.
They checked current drain 0.04 Amps to 0.02Amps , they said this was good.

Note:
** 1. mine is the single big battery version. But I understand there is some tiny “Starter“ Battery somewhere in the Dashboard.
2. The car has a tracker unit somewhere in it, not used, and definitely not in the location where Tracker UK said it was.
Q. Does anyone know, if this Tracker module failed would it allow the engine to crank but not fire up? Or display issues like mine, i.e. just does nothing.
 

Blobcat

Moderator
Joined
Feb 8, 2006
Messages
40,156
Reaction score
29,795
Location
Grange Moor
Your Mercedes
R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
Trackers are just that, no immobiliser functionality - they can drain you battery down… although 12.3v should be enough (although not ideal)
 
OP
Submariner1

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
  • Thread Starter
  • Thread starter
  • #3
Trackers are just that, no immobiliser functionality - they can drain you battery down… although 12.3v should be enough (although not ideal)
Thanks Blobcat, I am feeling stupid, having even asked about the tracker.
Obviously rattled as I have never any of my previous 11 Mercedes fail to start, except the one with the new defective battery. But then the voltage was so low the SAMs would not work.
I Deleted that question lol.
 

sonic

Senior Member
Joined
Nov 21, 2009
Messages
3,818
Reaction score
2,700
Location
Staffordshire
Your Mercedes
E350CDI, SLC250d, FJR 1300
For the cost of a new battery I would change that first. 12.3V on a 3 year old battery is not good, & it should not need constant charging.
Varta is my preferred battery.
My E class battery is 11 years old, & I only use the car 6 months of the year. I only charge it every other week for about 2-3 hours.
 
OP
Submariner1

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
  • Thread Starter
  • Thread starter
  • #5
For the cost of a new battery I would change that first. 12.3V on a 3 year old battery is not good, & it should not need constant charging.
Varta is my preferred battery.
My E class battery is 11 years old, & I only use the car 6 months of the year. I only charge it every other week for about 2-3 hours.
Yep been meaning to get a new battery. Its a real pig to lift out, as its so tight. And planned to do that as soon as we got some nice weather. Which we now have.
 

sonic

Senior Member
Joined
Nov 21, 2009
Messages
3,818
Reaction score
2,700
Location
Staffordshire
Your Mercedes
E350CDI, SLC250d, FJR 1300
Have a look at Tayna for battery suppliers.
 

mioba

Senior Member
Joined
Feb 19, 2006
Messages
8,263
Reaction score
4,977
Location
Nottingham and Köln
Your Mercedes
W124/E200, W220/S320CDI, W205/C200, W251/R350CDI 4Matic
MB and low batteries are a pig.
If i leave my W220 say 10 days it struggles to turn over, but gets there, If I leave it any longer when I turn the key it's totally dead.

Guess the clever computers look for a min voltage to prevent cranking the hell out of it and killing starter a.o
 

sonic

Senior Member
Joined
Nov 21, 2009
Messages
3,818
Reaction score
2,700
Location
Staffordshire
Your Mercedes
E350CDI, SLC250d, FJR 1300
MB and low batteries are a pig.
If i leave my W220 say 10 days it struggles to turn over, but gets there, If I leave it any longer when I turn the key it's totally dead.

Guess the clever computers look for a min voltage to prevent cranking the hell out of it and killing starter a.o
Never had a problem with batteries going flat over time. Had numerous 3/4 week holidays & the car has started first time on our return.
 

Richard Moakes

Senior Member
Joined
May 19, 2002
Messages
2,317
Reaction score
1,466
Location
Newton Abbot, Devon, UK
Your Mercedes
CL500; ML500
The dashboard battery on your car is to maintain settings when disconnecting the main battery and to provide power to the ISM to enable the car to be moved out of P to N in event of flat main battery.
 
OP
Submariner1

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
  • Thread Starter
  • Thread starter
  • #11
The dashboard battery on your car is to maintain settings when disconnecting the main battery and to provide power to the ISM to enable the car to be moved out of P to N in event of flat main battery.
Thanks
 
OP
Submariner1

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
  • Thread Starter
  • Thread starter
  • #12
Quick Update:
charged the car for 4.5 hours, CTEK went green. Was showing 13.8v connected - disconnected it , and it dropped to 12.8V
Weirdly the traffic light connector went to Red in 2 mins of being disconnected. Would have expected it to stay Green or at least Amber.

I then tried the starter and heard a very faint “uh uh“ after pressing KLG - but no cranking. Maybe the faint “uh uh” noise was there before, but I only heard it at night when it is silent in the Countryside. Or the charging gave it enough juice to make a noise?

I wonder if my MB II diagnoses will show some fault ? Will try that tomorrow in the daylight.

Q. was that the starter trying, and gave up because it was jammed stuck?
or were there insufficient Amps to turn it Over.

Not a happy bunny … only 52,300 miles …
Q. could the starter motor have died? Or is it jammed ?
Q. Surely an S Class level vehicle’s Starter motor can do more than 52,300 miles?

Boy do I just hate non working cars. I’ll bet starters are an arm and a leg. ☹️
 
OP
Submariner1

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
  • Thread Starter
  • Thread starter
  • #13
Hmmm just seen they do genuine Mercedes Remanufactured Starters in UK, in USA they are $208 v new $799.
must check how much they are in UK. Be nice if it was £208 very reasonable.

Apparently all electric and wear parts are replaced, comes with 2 years warranty … sounds pretty reasonable for a 2009 car …. Just in case its bad news.
 
OP
Submariner1

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
  • Thread Starter
  • Thread starter
  • #14
+1 for Tayna, bought new batteries for my C216 from them recently
Thanks
Do they have all the same quirky mouldings for securing it? And are all the terminal posts in the same place?
I ask, as mine is a hellishly tight fit and both cables just go “right on“ … no play in cables whatsoever.
 

Richard Moakes

Senior Member
Joined
May 19, 2002
Messages
2,317
Reaction score
1,466
Location
Newton Abbot, Devon, UK
Your Mercedes
CL500; ML500
Thanks
Do they have all the same quirky mouldings for securing it? And are all the terminal posts in the same place?
I ask, as mine is a hellishly tight fit and both cables just go “right on“ … no play in cables whatsoever.
Can’t comment about any MB specific mountings, my car had OEM front battery and a cheapo rear battery, which I replaced using Varta batteries from Tayna. Both fitted perfectly, and I don’t recall the cables being too tight when fitting them.

That rear battery isn’t easy to fit, removing the panelling is a pain and someone had removed the vent line, so I ended up doing it twice as I had to refit the battery again when I had bought a new vent line and fitted it.
 

sonic

Senior Member
Joined
Nov 21, 2009
Messages
3,818
Reaction score
2,700
Location
Staffordshire
Your Mercedes
E350CDI, SLC250d, FJR 1300
Hmmm just seen they do genuine Mercedes Remanufactured Starters in UK, in USA they are $208 v new $799.
must check how much they are in UK. Be nice if it was £208 very reasonable.

Apparently all electric and wear parts are replaced, comes with 2 years warranty … sounds pretty reasonable for a 2009 car …. Just in case its bad news.
I would still change the battery first, starter motors are very reliable I have never had one fail.
 

ajlsl600

Senior Member
Joined
Nov 18, 2013
Messages
9,131
Reaction score
6,188
Location
france
Your Mercedes
clk3202001,sl6002003 with everything regrettably sold ,A class 170cdi auto. NG/TF1800 ML250
Easy to find out follow, (very important) ur car handbook n jump start it if she runs n u have been charging origional and won't fire up on that, sling battery. Simples. Again follow book on disconnect, reconnect and jump start failure to do so may have u crying at pts dept.
 

peterws1957

Senior Member
Joined
Apr 3, 2016
Messages
1,949
Reaction score
1,475
Location
Lancashire
Your Mercedes
sl350 /2004/3.7 and CL65/2009/6.0
Thanks
Do they have all the same quirky mouldings for securing it? And are all the terminal posts in the same place?
I ask, as mine is a hellishly tight fit and both cables just go “right on“ … no play in cables whatsoever.
Same as on mine - no play in the cables and a tight fit. The battery retainer is prone to warping as well - useless bit of a part. These 216's seem to delight in eating batteries and I've noticed exactly the same thing with the CTek too. In the absence of a Star diagnosis, I wonder whether it might be worth replacing the brake pedal switch, although I wouldn't have expected to hear any noise from the starter if the switch had failed. Could of course be a failed ground in the system somewhere but tracing that won't be easy. As above have you tried jump start, although I would expect the car to start even at 12v or slightly less - mine does even on 12 cylinders!
 
OP
Submariner1

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
  • Thread Starter
  • Thread starter
  • #19
I would still change the battery first, starter motors are very reliable I have never had one fail.
Agreed, just waiting for MB Breakdown to get through… a long wait.
plus just discovered no MB reman starters available atm. Cost is £303. But the brand new ones are £404 a sort of reduced price?
 
OP
Submariner1

Submariner1

Senior Member
Joined
Sep 3, 2016
Messages
4,728
Reaction score
802
Location
Windsor Berkshire
Your Mercedes
CL500 2009 5.5
  • Thread Starter
  • Thread starter
  • #20
Easy to find out follow, (very important) ur car handbook n jump start it if she runs n u have been charging origional and won't fire up on that, sling battery. Simples. Again follow book on disconnect, reconnect and jump start failure to do so may have u crying at pts dept.
Sounds a good plan.
Awaiting a mobilo engineer. Lets hope its not the run of the mill RAC and actually someone who was trained on MB.
 
Top Bottom