Recal

Paul 22

New Registration
Joined
Jul 13, 2018
Messages
1
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1
Your Mercedes
C220 sport
first off hello to every one ...
After a bit of advice , had the safety recall for my c220 13 reg about rework steering column to do with air bag, had recall done Wednesday mrs took it , I got in it yesterday and steering wheel is off center , wasn’t like it before .... does any one know if steering wheel has to be removed to do this job or what is exactly involved , main dealer is trying to tell me wheels need aligning and it’s nothing they’ve done , it wasn’t like it before it went to them, waiting for them to ring back to get it booked in for them to look at. Don’t trust em to tell me it’s something they’ve done , just want to go there armed with a bit of info .,
Thanks for any replies Paul.
 

ioweddie

Senior Member
Joined
May 19, 2011
Messages
1,191
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1,865
Location
Winford Isle of Wight
Your Mercedes
W205 AMG Sport Line Premier Plus Estate C220d
Mine was done recently, no problems! Esplanade IOW also a recall for Autobox software update done as well
 

grahamcol

Senior Member
Joined
Jan 12, 2009
Messages
1,855
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631
Location
West Midlands
Your Mercedes
2001 SLK230, 2007 CLK220 CDI
I believe there is a mark on the wheel which should correspond with a mark on the column shaft when the steering wheel is put back. It could be they havent aligned it correctly. If it was ok before then I'd argue they've caused this as it wasn't like it before. Shoddy work and trying to fob you off in my humble opinion.
 

Botus

Senior Member
Joined
Jul 29, 2014
Messages
6,287
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2,475
Location
UK
Your Mercedes
S500/2010/500
ask carefully if your Mrs met a kerb on route
if not and no sign of tyre or wheel damage ask how the air bag work is carried out...
then ask the person who physically did the work how they did it

then tell them to sort it
 

LostKiwi

Senior Member
Joined
Aug 25, 2006
Messages
31,328
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21,575
Location
Midlands / Charente-Maritime
Your Mercedes
'93 500SL-32, '01 W210 Estate E240 (RIP), 02 R230 SL500, 04 Smart Roadster Coupe, 11 R350CDi
In general the wheel is removed to change the airbag. Whilst possible to do without its its a lot more difficult
 


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