Recall on GL, R, ML brake booster

Blobcat

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LostKiwi

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Are they doing the same for UK? @LostKiwi
So asked the question of MBUK.
And the answer....

Thank you for holding, the recalls are market specific, so I cannot conform if there will be a recall in the UK, if there is a recall, your retailer will be in touch to advise that there is a recall repair

Somewhat underwhelming response.

When I pointed out it was a safety issue it got no better.

I am unable to comment on this, you would need to speak with your retailer regarding this, or you can get in touch with the Customer Assistance Centre on 0207 660 9993 Monday to Friday from 8am to 6pm

So very helpful. (Not).
 

Blobcat

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So asked the question of MBUK.
And the answer....

Thank you for holding, the recalls are market specific, so I cannot conform if there will be a recall in the UK, if there is a recall, your retailer will be in touch to advise that there is a recall repair

Somewhat underwhelming response.

When I pointed out it was a safety issue it got no better.

I am unable to comment on this, you would need to speak with your retailer regarding this, or you can get in touch with the Customer Assistance Centre on 0207 660 9993 Monday to Friday from 8am to 6pm

So very helpful. (Not).
Hmmmm…

3AA5427D-7D7D-4394-9DDD-D40AF677C0F8.jpeg
So if you were to export your R-Class to Aus it would be included in the recall… but if you leave it here it’s not…o_O
 

LostKiwi

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Blobcat

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LostKiwi

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The corrosion is internal from what believe.
It weakens the connection of the vacuum line to the body of the servo.

There was a similar issue with GLA etc in 2017.
 

Blobcat

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The corrosion is internal from what believe.
It weakens the connection of the vacuum line to the body of the servo.

There was a similar issue with GLA etc in 2017.
05EDEDEC-FFDB-4264-97A1-3CD04515AAAC.jpeg
Visual inspection… so external to my reading of it - they then do some diagnostic (guessing brake pressures) if they look and see bad corrosion
 

LostKiwi

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Well just had a look at mine - no visible corrosion (not that you can see much given where it's hidden) and plastic fittings in to the body of the servo.
 
OP
oigle

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  • Thread Starter
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What really pi$$es me off is that my ML270, built in 2003, has just had that issue - hissing etc. Brakes were still working OK. Have paid $900 for the repair including a new booster. Now that is 2003, not 2005 onwards and, as it was fixed by a non-authorised mechanic, I have no recourse to MB for recompense. If only the recall had been sent out a month earlier, I would have had a good chance of getting it fixed free. Grrr. Seems the problem might be wider spread than suggested.
As a pointer, problem first showed up as a whistle, some 10-20 seconds after engine shutdown. That went on for quite a few weeks and then a constant hissing started whilst driving until the brake pedal was depressed, even lightly - it then ceased until pedal was released. It was at this point I decided to get it fixed.

Ian.
 

Jim2

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What really pi$$es me off is that my ML270, built in 2003, has just had that issue - hissing etc. Brakes were still working OK. Have paid $900 for the repair including a new booster. Now that is 2003, not 2005 onwards and, as it was fixed by a non-authorised mechanic, I have no recourse to MB for recompense. If only the recall had been sent out a month earlier, I would have had a good chance of getting it fixed free. Grrr. Seems the problem might be wider spread than suggested.
As a pointer, problem first showed up as a whistle, some 10-20 seconds after engine shutdown. That went on for quite a few weeks and then a constant hissing started whilst driving until the brake pedal was depressed, even lightly - it then ceased until pedal was released. It was at this point I decided to get it fixed.

Ian.
I'd say that you are not the only one that was caught like that..but on the positive side, had you neglected it and had an accident, the outcome could have been much worse.
 

gh3382

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I now have it booked in for the 27th. 60 to 90 mins whist I wait, they are also sending a mechanic out to check all is safe until it goes in. I am awaiting contact from the technician. I am glad I chased this up .

This was announced for many countries a while ago but seems to be getting rolled out here now.

I believe it is vehicles 2005 to 2012 but please check.

Ring your main dealer , I had to get them to check as they had no knowledge of it.

GH3382
 

LostKiwi

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Interesting. I contacted MBUK yesterday and they refused to confirm or deny.


Time to ping Northampton Mercedes I guess.
 

Craiglxviii

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Just checked as this is global, 327k vehicles affected. Including mine!
 

Craiglxviii

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Interesting. I contacted MBUK yesterday and they refused to confirm or deny.


Time to ping Northampton Mercedes I guess.
I’m on the phone to them right now, it’s the first time they’ve been contacted about it…
 

joderest

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Just checked recall history for my 2003 W163 and nothing there.
( you can check for safety recalls on the GOV MOT check page)
 

Craiglxviii

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Just checked recall history for my 2003 W163 and nothing there.
( you can check for safety recalls on the GOV MOT check page)
It’s W164 and onwards apparently, at least so I was told…

Edit. And be damn careful. I just checked there and no outstanding recalls, but MB have just confirmed that it does. So I’d get on the phone if I were you!
 

LostKiwi

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I’m on the phone to them right now, it’s the first time they’ve been contacted about it…
You must have been talking to them same time as me.

Mines booked in Monday 13:15.

It did take 2 goes though...
Initial appointment was 8:15 Monday but they did it with Sytners Cheltenham &Gloucester!

New girl poor thing. All sorted now.
 

Craiglxviii

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You must have been talking to them same time as me.

Mines booked in Monday 13:15.

It did take 2 goes though...
Initial appointment was 8:15 Monday but they did it with Sytners Cheltenham &Gloucester!

New girl poor thing. All sorted now.
Bless. Ours is booked in for when we get back, we will be unlikely to have time between getting the car back from W-M and leaving for Dover to get it done.
 


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