Alex M Grieve
Senior Member
- Joined
- Apr 28, 2008
- Messages
- 9,388
- Reaction score
- 60
- Location
- Broom, Warwickshire
- Your Mercedes
- B Class d200 Sport Premium Plus (66)
I have a CD changer I've not tried if that works as yet, but I will once I get home. The iPod integration and bluetooth phone works. The E (up to 08/08 IIRC) has a separate DVD drive in the boot for the navigation disc so shouldn't need to be told it has one as it cannot work without it. Post 08/08 it switched to a hard drive based system so no boot DVD drive.
I had a call back from the dealers and was told that it is now working and just required a firmware upgrade to read the new disc as it was so much newer than my previous disc. I said as the Comand unit was new the age of my previous disc wasn't relevant. I also said that when I took the car in on Saturday I asked them to check that it had the correct firmware installed to read the new disc. They didn't which is why I've not been able to use the navigation.
If this disc is effectively an upgrade, it ought to offer you the chance to install the firmware from the disc when you insert it. This is straightforward and the system should then work correctly. Perhaps the chap who inserted the disc has not had to do a firmware upgrade before?
Probably worth removing the disc and starting again.