Based on the posts here I tried to use the Parts Enqiries section on their web site and it wouldn't let me enter my e-mail address as it ran out of space for the characters. I then added my full e-mail address in the enquiry box along with the parts I'm looking for, but when I pressed the submit button it just cleared the page and started from the beginning again? lost the will to bother now.
My Motto, If at first you don't succeed try again, you don't go into a Pub or Tesco's and get served straight away do you, does it stop you going there again? there is probaly a simple answer why you could not get through ,they have now lost a sale. Hope this helps