Viano (w639) Left sliding door closed message

[EthanLam]

Hello all, i got a used 2013 Viano (w639) a month ago.
Recently, there is this message (Left sliding door closed) when i try to open the left sliding door from the button on the dash. There is just some beep sound and the message.
I have no problem opening the door manually from outside and inside.
I also have no problem closing the left sliding door using the dash button.
Anyone has encountered anything similar or have any solution ?
Thanks in advance.

Ethan

 

[M80]

They can get confused.
Try opening and closing fully it may reset.
That failing try pulling the under bonnet fuse for 30 seconds or so, while the door is closed.
Possibly on the lower right bank,
top row of fuses there are 3 green, 30 amp fuses. The 2 right fuses 27 & 28 (27 sliding door left) will be the fuses, but pulling all 3 won't cause issue. That assumes that hasn't been modified for later 639's.

It becomes a greater nuisance when the message is door open and the rear doors can't be locked

 

[EthanLam]

Thanks M80, i did a check on the fuse box and the 30amps looks fine.

So i went to a workshop and they ran a diagnostics test and found out one of the pins along the door (pic) was depressed inwards (oh my, how could i have missed that). Pulled it out and all is fine now.
Thank you very much.

They can get confused.
Try opening and closing fully it may reset.
That failing try pulling the under bonnet fuse for 30 seconds or so, while the door is closed.
Possibly on the lower right bank,
top row of fuses there are 3 green, 30 amp fuses. The 2 right fuses 27 & 28 (27 sliding door left) will be the fuses, but pulling all 3 won't cause issue. That assumes that hasn't been modified for later 639's.

It becomes a greater nuisance when the message is door open and the rear doors can't be locked

 

[Jason 42]

Thanks M80, i did a check on the fuse box and the 30amps looks fine.

So i went to a workshop and they ran a diagnostics test and found out one of the pins along the door (pic) was depressed inwards (oh my, how could i have missed that). Pulled it out and all is fine now.
Thank you very much.

Hi there do you know which one was depressed in , I’ve got the same problem with mine , it’s intermittent,one day it works then the next day for no apparent reason it stops , I have the same message pop up and I can close it from the front like u , but can’t open it …